Outpatient Administrative Assistant at Arnot Health in Elmira, NY, USA

Job description

• Are you an organized and detail-oriented professional looking to contribute to a patient-centered healthcare environment? Arnot Health is seeking a dedicated Outpatient Administrative Assistant to support our Elmira Endocrinology Department. This role is essential in ensuring smooth daily operations by handling administrative duties, patient registration, scheduling, and billing.

Responsibilities

• As an Outpatient Administrative Assistant, you will be responsible for a variety of administrative and patient support tasks, including:
• Front Desk & Patient Check-In: Prepare daily schedules, answer calls, update patient demographics, collect co-pays, and maintain accurate financial records.
• Billing & Documentation: Process billing superbills, track daily encounters, and manage medical records requests.
• Scheduling & Check-Out: Arrange follow-up appointments, obtain prior authorizations, provide patient instructions, and document appointments.
• Patient Support: Assist providers with scheduling referrals, forwarding medical records, and notifying patients of appointment changes.
• Office Administration: Order supplies, distribute mail, and ensure smooth practice operations.
• Compliance & Training: Maintain professional behavior, participate in mandatory educational programs, and adhere to OSHA compliance guidelines.

Requirements

• We are seeking a detail-oriented and customer-focused professional who excels in a fast-paced medical office environment. The ideal candidate will have:
• Education: High school diploma required; coursework in secretarial sciences preferred.
• Experience: Minimum of three years of medical office experience preferred; knowledge of medical coding is a plus.
• Skills: Excellent communication, organizational, and multitasking abilities.

Skills

Required

• Excellent communication
• Organizational abilities
• Multitasking abilities

Preferred

• Knowledge of medical coding

Benefits

• We offer competitive wages, comprehensive benefits, and professional development opportunities to help our employees grow and thrive. Whether you are just starting out or looking to take the next step in your healthcare career, we invite you to join us in shaping the future of care in our communities.