Project Manager - Digital Workflow Automation at City of Philadelphia in Philadelphia, PA, United States

Job description

• The Project Manager supports application development requests through the City’s Digital Workflow Transformation Program. The Digital Workflow Transformation Program helps City departments digitize and streamline administrative processes by creating custom, digital applications using a variety of low-code/no-code software.
• The Project Manager reports to the Senior Project manager and assists in coordinating and managing technology-focused projects that improve business processes and service delivery across City departments. This role works closely with stakeholders to understand business needs, document requirements, support IT initiatives, and ensure projects are delivered on time and within scope. Acting as a liaison between technical teams and business users, this position plays a key role in translating operational needs into effective digital solutions.

Responsibilities

• Develops and manages cross-departmental projects involving efforts to improve public sector efficiency and process improvement.
• Prepares work plans, budgets and funding recommendations for CAO projects
• Monitors and manages project progress, performance, costs and contracts.
• Designs collaborative processes to facilitate the productivity of project stakeholders for optimal outcomes.
• Ensures adherence to laws, regulations, policies, procedures, codes and guidelines relating to assigned projects.
• Provides technical assistance to staff as needed to support project implementation.
• Serves as project contact point to provide information to relevant stakeholders, including City leadership, community groups, and other institutions.
• Prepares material for updating and commuting to leadership about projects and their development status.

Requirements

• Organized: Demonstrated ability to manage multiple projects, estimate timelines, adapt project approaches to unforeseen challenges, work under pressure, and meet deadlines.
• Action-Oriented: Ability to identify opportunities, navigate barriers, work independently, and develop solutions that enhance City processes and deliverables.
• Flexible and Adaptive: Comfortable with change and able to learn from feedback and evolving requirements.
• Strong Communicator: Effective at engaging stakeholders and conveying project information clearly.
• Policy Analysis: Ability to consider policy implications in project planning and implementation.
• Technical Aptitude: Experience with or interest in low-code/no-code platforms such as Quickbase or similar application development tools.
• An IT design-related degree or relevant technology industry experience.
• Minimum of three (3) years of experience managing project relationships with colleagues, clients, and project stakeholders.
• Experience using and building applications with the software Quickbase, or other low-code/no code platforms is preferred.
• Knowledge of City of Philadelphia government and/or experience working across City departments is a strong plus.

Skills

Required

• Organized
• Action-Oriented
• Flexible and Adaptive
• Strong Communicator
• low-code/no-code platforms
• Quickbase
• application development tools

Benefits

• Impact - The work you do here matters to millions.
• Growth - Philadelphia is growing, why not grow with it?
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.
• Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
• Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!
• Salary Range: $75,419 - $80,000