Sales Operations Analyst at Renewal by Andersen - Tiffee Companies in San Diego, California

Job description

• Becoming a Sales Operations Analyst with Renewal by Andersen of Oregon and SW Washington means joining a team that values data-driven decision-making, efficiency, and cross-functional collaboration. In this role, you'll play a key part in optimizing sales processes, improving reporting and analytics, and supporting a high-performing sales team. If you're detailed-oriented professional with a passion for driving operational excellence and enhancing business performance, we encourage you to apply today and help shape the success of our Oregon and SW Washington markets!
• Renewal by Andersen Corporation is the full-service window-replacement division of the Andersen Corporation with over 100 locations across North America.

Responsibilities

• Sales Support and Coordination: Serve as the central support for the sales team, ensuring smooth operations and communication.
• Lead Management and Scheduling: Oversee the lead management and appointment scheduling process in coordination with the Sales Manager.
• Calendar Management: Maintain and coordinate a detailed calendar for sales activities, including scheduling for the Sales Manager.
• Cross-Department Communication: Act as a liaison between sales, marketing, operations, and other departments to ensure seamless collaboration.
• Project Review and Processing: Handle contract verification, deposit confirmation, change of work orders, and documents processing through DocuSign or similar platforms.
• Documentation and Reporting: Assist with project coordination, create and maintain sales documentation, and respond to user requests.
• Data and Reporting: Maintain existing sales reports and design new reports as needed to support data-driven decision-making.
• Administrative Projects: Support additional administrative tasks as assigned.

Requirements

• Problem-Solving: Strong analytical skills with the ability to assess challenges and develop effective solutions.
• Collaboration: Team-oriented with excellent interpersonal skills to foster productive working relationship.
• Technical proficiency: Comfortable using data and technology to enhance sales processes; experience with CRM (Salesforce) is a plus.
• Initiative and Adaptability: Proactive, entrepreneurial mindset with the ability to manage multiple tasks and priorities.
• Organization and Time Management: Strong ability to main workflow efficiency and keep tasks on track.
• Communication Skills: Excellent written and verbal communication skills to interact with team members and external partners.
• Software Expertise: Proficiency in Microsoft Office Suite, including Word for professional correspondence, Excel for tracking and Outlook for communication and scheduling.
• Education: Bachelor's Degree in Business Administration, Sales, or a related field preferred.

Skills

Required

• Strong analytical skills
• Comfortable using data and technology
• Proactive, entrepreneurial mindset

Preferred

• Experience with CRM (Salesforce)

Benefits

• Competitive Pay: $21-$24 per hour
• Comprehensive Benefits Package: Health, dental and vision insurance as well as long-term disability.
• 401(k) with Company Match: Competitive company contributions to help you plan for the future.
• Paid Time Off and Company Paid Holidays: Generous PTO policy and Paid Holidays to support work-life balance.
• $21 - $24 an hour