Security Officer Front Desk Concierge at Allied Universal in US-SC-Columbia

Job description

• Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
• As a Security Officer Front Desk Concierge in Columbia, SC , you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Professional at a commercial real estate location, you will welcome visitors, manage access control and badge activity, monitor alarm panels, and support a professional, secure atmosphere. Use your customer service and computer skills to assist tenants and guests while communicating clearly about security-related concerns. Join Allied Universal’s agile, reliable, innovative team, where a caring culture, teamwork, and integrity guide every interaction.
• Position Type: Full Time
• Pay Rate: $14.00 / Hour
• Day Time
• Wed 11:00 PM - 07:00 AM
• Thur 11:00 PM - 07:00 AM
• Fri 11:00 PM - 07:00 AM
• Sat 11:00 PM - 07:00 AM
• Sun 11:00 PM - 07:00 AM

Responsibilities

• Provide exceptional customer service to tenants, visitors, vendors, and/or employees at a commercial real estate front desk by carrying out site-specific security-related procedures and policies.
• Monitor access to the location, verify visitor credentials as required, issue visitor passes, and maintain accurate visitor and access records.
• Answer incoming calls, provide directions and general information, and communicate visitor arrivals or service requests to appropriate personnel.
• Monitor cameras, alarms, and other security-related systems from the front desk, reporting unusual activity or equipment concerns according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, following emergency response procedures and promptly notifying appropriate contacts.

Requirements

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Access control/badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Skills

Required

• Customer service
• Computer/tablet usage
• Alarm panel operation
• Access control/badge management

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…