Program Manager at Eckerd Connects in Fort Wayne, IN

Job description

• Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others. Join our Team as a Program Manager!
• Make more than a Living, Make a Difference

Responsibilities

• The Workforce Development Program Manager is responsible for supporting and monitoring the delivery of high-quality programs, in accordance with contract specifications.
• Supervise all Workforce Development contracted activities and services at assigned sites to ensure model integrity and contractual compliance.
• Interview, hire, train, and directly supervise staff at assigned program. Responsible for conducting performance evaluations for assigned staff, as well as other evaluation tools for measuring outcome performance.
• Maintain program/department entry into data systems through accurate and timely input of referrals, client and/or staff demographics, billing, attendance, event, and assessment data.
• Facilitate and coordinate/attend activities in the community relating to employment services. Connect with employers and community organizations on a frequent basis to market and enrich the program and the success of participants.
• Ensure regular contact with employers to monitor employment satisfaction and to suggest refinement of requirements to better prepare participants and meet employer hiring needs. In doing so, seeking to maintain a positive relationship with our partnered employers.
• Work with clients to develop assigned subsidized placements, accurately complete Worksite Agreements, and review policies and processes with participants and employers.
• Develop and/or strengthen relationships with local employers, colleges, military, and social service agencies leading to fulfillment of contractual objectives.
• Monitor and manage the entry of data collected on client and employer activity in internal and/or state systems. Maintain accurate participant records by performing filing and general clerical functions.
• Track and report placement activities and work with staff to identify job placement concerns based on these reports. Assist in proposing solutions to better serve both client and employer.
• Program marketing, minimum one event per quarter (Specialized Recruitments, job fair).
• Understanding of Labor Market Information, Demand Occupations, and trends in employment.
• Ability to travel as needed to perform duties of the job.

Requirements

• High School Diploma or equivalent required. Bachelor’s Degree in Business Administration, Social Work, Human Services or related field preferred.
• 3+ years of relevant work experience hiring, training, and managing staff. Experience working with the targeted population preferred.
• Ability to assume responsibility without direct supervision; to exercise initiative, judgment, decision-making, and flexibility. Excellent interpersonal communication, detail-oriented, analytical approach, verbal and written communication, adaptability. Strong organizing and planning skills.
• Required to pass a drug screen in compliance with our Substance Abuse and Drug-Free Workplace policy.
• Must have appropriate and valid state driver’s license, be able to meet requirements for Eckerd’s Auto Insurance, and be able to drive for business purposes.
• *This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.

Skills

Required

• Excellent interpersonal communication
• Detail-oriented
• Analytical approach
• Verbal and written communication
• Adaptability
• Strong organizing and planning skills
• Valid state driver’s license
• Pass a drug screen

Benefits

• Low-Cost Medical, Dental and Vision Insurance
• 19 days of Paid Time Off the first year
• 11 paid holidays
• Retirement savings plan with employer match up to 5%
• Flexible spending accounts
• Paid short-term and voluntary long-term disability
• Group Term Life and AD&D Insurance
• Voluntary term life insurance
• Public Service Loan Forgiveness (PSLF) Eligible Employer
• PTO Exchange
• Salary Rate: $50,000 - $55,000