Intake Coordinator Home Medical Equipment - Full Time Days at Northwestern Medicine in Crystal Lake, IL, United States
- Company: Northwestern Medicine
- Location: Crystal Lake, IL, United States
- Posted: Sep 18, 2026
- Type: Full-time
- Salary: $23.75 - $30.87 per hour
Overview
The Intake Coordinator HME reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Job description
- The Intake Coordinator HME reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
- Under the direction of the Director of Home Medical Equipment the Intake Coordinator is responsible for receiving referrals requesting the level of service in the continuum of care. Review the patients’ chart to obtain demographic, insurance and relevant clinical information. Verify the orders and health insurance benefits meet the qualification requirement to receive Home Medical Equipment according to Medicare, Medicaid and third party payer guidelines.
Responsibilities
- The Intake Coordinator is responsible for gathering information of new referrals, identify Home Medical Equipment needs of patients, obtain orders from the patient’s physician, and to begin the smooth transition from the hospital environment to the home setting.
- The intake coordinator has direct contact with Physicians, Nurses, and Discharge planners to coordinate patient needs and the delivery of Home Medical Equipment in a timely matter.
- The Intake Coordinator negotiates contracts/payments with third party vendors not contracted with CHS if the patient meets criteria for Home Medical Equipment services.
- Other duties as assigned by Home Medical Equipment Manager.
Requirements
- Required
- High School diploma or equivalent
- Strong communication skills in speaking and writing
- Computer experience
- Associates Degree or higher
- Experience in Home Medical Equipment
Skills
Required
- Computer experience
Preferred
- Experience in Home Medical Equipment
Benefits
- We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.
- Click on or copy and paste URL to your browser to view detailed benefits information
- NorthwesternMedicine Career Page
- https://jobs.nm.org/benefits
- Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.
- If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.
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About Northwestern Medicine
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?