Member of Technical Staff - Datacenter Operations at Prime Intellect in San Francisco

Job description

• Application
• Own Your Intelligence
• Prime Intellect is building the open superintelligence stack: the infrastructure frontier AI labs build internally, made available to every ambitious AI team.
• Our platform, Lab, unifies compute, environments, evaluations, secure sandboxes, high-performance training, and deployment into one full-stack system for post-training at frontier scale - from SFT and RL to tool use, agent workflows, and continuously improving production models. We are building open frontier AI: open-source models trained end to end for long-horizon tasks like autonomous research, and the full-stack platform our own research team uses to build them. The next generation of AI companies, enterprises, and research teams do not just need more GPUs. They need the ability to turn their own workflows, tools, data, and feedback loops into superintelligence they own.
• Prime Intellect has raised $150M in total funding from Founders Fund, Radical Ventures, NVIDIA, and exceptional AI, infrastructure, and enterprise operators — including Andrej Karpathy, Dwarkesh Patel, and leaders and founders from Ramp, Perplexity, Harvey, Mercor, Zapier, Datadog, Cognition, OpenAI, Thinking Machines, Together AI, SemiAnalysis, LangChain, Browserbase, Cloudflare, Sierra, Databricks, Airbnb, OpenRouter, Standard Intelligence, Fleet, Core Auto, and more. We are looking for people who want to build at the intersection of frontier research, real infrastructure, and go-to-market for a category that does not fully exist yet.

Responsibilities

• You'll own the operational readiness of the physical infrastructure behind our GPU cloud. Coordinate deployments, hardware maintenance, and incident response with datacenter partners, turning new capacity into dependable production infrastructure and reducing time to repair.
• Coordinate rack deployment, cabling, inventory, and acceptance testing for new GPU capacity with datacenter partners and engineering teams
• Maintain accurate asset records, rack layouts, power allocations, cabling documentation, and spare-parts inventories
• Lead hardware fault triage and coordinate remote hands, vendor escalations, component replacement, and RMA workflows
• Establish maintenance plans and change procedures that minimize customer disruption and protect equipment and data
• Track capacity readiness, hardware failure trends, repair times, and operational risks; automate repetitive reporting and workflows
• Partner with facility teams on power, cooling, environmental monitoring, and readiness for high-density GPU deployments
• Create runbooks and escalation procedures and support incident response across datacenter and infrastructure teams

Requirements

• Required Experience
• 3+ years in datacenter operations, hardware infrastructure, or production systems operations
• Hands-on experience deploying and troubleshooting rack-mounted servers, networking equipment, and structured cabling
• Experience coordinating datacenter providers, remote hands, and hardware vendors through deployments and incidents
• Working knowledge of Linux diagnostics, BMC consoles, and server hardware health tools
• Strong operational judgment, documentation habits, and ownership of issues through resolution
• GPU server components, PCIe devices, memory, storage, and hardware diagnostics
• Rack power budgeting, redundant power paths, airflow, and high-density cooling fundamentals
• Fiber and copper cabling, optics, labeling, and physical network troubleshooting
• Asset tracking, spares management, change control, and incident management
• Basic scripting for inventory, health checks, and operational automation; familiarity with safe datacenter working practices
• Experience with NVIDIA DGX/HGX systems or large GPU cluster deployments
• Liquid-cooled infrastructure and coordination with facility engineering teams
• Experience bringing up new datacenter sites or expanding multi-site capacity
• Hardware qualification, burn-in testing, and reliability analysis
• Experience integrating physical operations with automated fleet provisioning

Skills

Required

• Datacenter operations
• Hardware infrastructure
• Production systems operations
• Rack-mounted servers
• Networking equipment
• Structured cabling
• Linux diagnostics
• BMC consoles
• Server hardware health tools
• Operational judgment
• Documentation habits
• Ownership of issues

Preferred

• NVIDIA DGX/HGX systems
• Large GPU cluster deployments
• Liquid-cooled infrastructure
• Facility engineering coordination
• New datacenter site bring-up
• Multi-site capacity expansion
• Hardware qualification
• Burn-in testing

Benefits

• Cash compensation range of $150,000–$300,000 plus equity incentives.