Senior Workday Analyst at University of Texas - Austin in AUSTIN, TX

Job description

• General Notes
• As part of UT Dell Medical School's transformation into a world-class academic health enterprise, we are launching an Enterprise Human Capital Management (HCM) transformation centered on Workday, beginning in Fall 2026. To support this implementation, we are recruiting HR and technology professionals who will help design, implement, and optimize Workday. This is a unique opportunity to build the foundational HR technology platform that will support the future University of Texas Dell Medical Center and the broader academic health enterprise.
• We are hiring two Senior Workday Analysts through this posting, with each position supporting a different functional area of the Workday implementation:
• HCM-focused position: Core HCM and related functionality, including organizational/job structures, staffing, recruiting, compensation/merit, performance, and other employee lifecycle processes.
• Payroll-focused position: Workday Payroll configuration and related functionality, including payroll calculations, earnings/deductions, tax, payroll accounting, testing, and integration touchpoints with Time, Absence, Benefits, and other systems.
• Both positions will work closely with business owners, technical teams, and implementation partners to configure and implement the new Workday environment through testing, go-live, and post-implementation support.
• The Senior Workday Analyst provides advanced application configuration, optimization, and support for the organization's Workday HCM transformation. This role partners with HR, Payroll, business stakeholders, technical teams, and implementation partners to translate functional requirements into Workday configuration and support successful implementation, testing, go-live, and ongoing optimization.
• The two positions hired through this posting will provide senior functional expertise in either Workday HCM or Workday Payroll, based on the selected candidate's experience and area of specialization.

Responsibilities

• Advanced Application Support and Troubleshooting
• Provide senior-level functional support for complex Workday application issues and escalations.
• Perform root cause analysis and develop sustainable solutions for recurring problems.
• Coordinate with implementation partners, vendors, business owners, and internal teams to resolve complex issues.
• Collaborate with stakeholders to understand business needs and ensure Workday solutions align with organizational objectives.
• Support the transition from implementation through go-live and ongoing production support.
• System Configuration and Optimization
• Perform advanced Workday configuration to support business workflows and functional requirements.
• Partner with business owners and implementation teams to translate current and future-state processes into scalable Workday solutions.
• Depending on functional assignment, configure and support Core HCM and related employee lifecycle functionality or Workday Payroll and related payroll processes.
• Contribute to application roadmapping and prioritization of enhancements to align with organizational strategy.
• Participate in major implementation, enhancement, and upgrade activities by managing configuration and validation tasks.
• Ensure compliance with security and organizational standards during system changes.
• Partner with business units to design and refine processes and workflows that improve efficiency and user experience.
• Project Participation and Testing
• Lead medium- to large-scale projects or functional workstreams within large, complex initiatives.
• Participate in the Workday implementation lifecycle, including requirements, configuration, testing, go-live, and post-implementation stabilization.
• Develop and execute comprehensive test plans for complex system changes.
• Support functional, end-to-end, user acceptance, and other applicable testing activities.
• For the Payroll-focused position, support payroll testing activities including payroll calculation validation and parallel testing as applicable.
• Coordinate go-live activities and ensure successful post-implementation support.
• Engage stakeholders throughout project phases to validate requirements and deliverables.
• Documentation and Reporting
• Create detailed technical and functional documentation, including configuration guides and workflow diagrams.
• Prepare reports on system performance, utilization, and compliance metrics.
• Maintain version control and ensure documentation meets audit requirements.
• Develop process documentation and contribute to organizational knowledge management.
• Mentorship and Training
• Provide guidance on troubleshooting, configuration standards, and project tasks.
• Assist with onboarding and skill development for new analysts.
• Support training efforts for end users and technical staff as needed.
• Mentor junior analysts by sharing Workday knowledge and best practices.
• Marginal or Periodic Functions
• Assist with vendor evaluations and contract reviews.
• Participate in disaster recovery planning and testing.
• Attend professional development sessions and technology conferences.
• Adhere to internal controls and reporting structure.
• Perform related duties as assigned.

Requirements

• Technical Expertise
• Demonstrate advanced knowledge of enterprise application management, configuration, and support.
• Apply proficiency in relevant tools and technologies to optimize system performance.
• Demonstrate knowledge of Workday functional configuration and enterprise business processes.
• Troubleshoot complex technical and functional issues and implement sustainable solutions.
• Understand the relationships between Workday functional areas and integrations supporting enterprise HR and Payroll processes.
• Problem Solving
• Analyze complex issues using structured methods to identify root causes.
• Develop practical, effective solutions that address systemic problems.
• Anticipate risks and implement mitigation strategies proactively.
• Communication
• Communicate technical and functional concepts clearly to non-technical stakeholders.
• Prepare concise documentation and reports for diverse audiences.
• Maintain open, professional dialogue across teams and leadership levels.
• Project Management
• Organize and manage multiple priorities effectively.
• Apply project methodologies, including Agile and Scrum, to deliver on time and within scope.
• Coordinate resources and communicate timelines to stakeholders.
• Collaboration
• Build strong relationships with business and technical partners.
• Work effectively with HR, Payroll, technical teams, implementation partners, vendors, and other business stakeholders.
• Encourage knowledge sharing and foster a cooperative work environment.
• Customer Focus
• Build strong partnerships with stakeholders to deliver value.
• Anticipate organizational needs and align solutions with business goals.
• Provide proactive recommendations for system improvements.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of five years of experience in application support, configuration, or systems analysis.
• Minimum of two years of experience providing technical support and stakeholder engagement for healthcare finance and revenue cycle systems.
• Relevant education and experience may be substituted as appropriate.
• Required
• None.
• ITIL Foundation Certification.
• Project Management Professional (PMP) Certification.
• Industry certifications such as VMware VCP, AWS Certified Solutions Architect, or Microsoft Azure Solutions Architect.
• Master's degree in Computer Science, Information Technology, or a related field.
• Minimum of six years of experience in healthcare application support, including project leadership responsibilities.
• Experience with enterprise-level application platforms and integrations.
• Demonstrated project leadership responsibilities and participation in multi-stakeholder initiatives.
• Hands-on Workday functional configuration experience supporting HCM and/or Payroll.
• Experience participating in a Workday implementation through configuration, testing, go-live, and post-production support.
• Experience leading or owning a functional Workday workstream during an implementation or major optimization initiative.
• For HCM-focused candidates: experience with Core HCM and related functionality such as organizational/job structures, staffing, recruiting, compensation, merit, performance, or other employee lifecycle processes.
• For Payroll-focused candidates: experience with Workday Payroll configuration, including payroll calculations, earnings/deductions, tax, payroll accounting, and related Time, Absence, or Benefits functionality.
• Experience with Workday reporting, business processes, calculated fields, EIBs, or related Workday functionality.
• Experience in healthcare, higher education, or another large, complex enterprise environment.

Skills

Preferred

• ITIL Foundation Certification.

Benefits

• The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
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• $100,439 - $150,658