Software Design Assurance Engineer Advanced at Zebra Technologies in Bengaluru, India

Job description

• At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.
• Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
• You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.
• Come make an impact every day at Zebra.
• The Software Design Assurance Team is responsible for ensuring our software products meet quality, reliability, and release-readiness standards throughout the development lifecycle. The design assurance team supports Zebra’s promise of quality to our customers and is responsible for participating in design reviews, sprint refinement, build/release operations, and post-mortems, and process gap analysis to conduct release readiness assessment. This position works with a minimum level of supervision.
• This position is hybrid based in Bengaluru, India.

Responsibilities

• Perform an analysis of SW Design Assurance for cloud-native SaaS Technology products and provide feedback for all the key Quality Metrics and deliverables executed by the functional teams, including:
• Responsible for SW Quality assessment of SWS & cloud solutions. Identify deviations from stated product goals, standards, and processes.
• Perform Software Quality Reviews, measure and monitor progress of programs under development.
• Lead and conduct Product Release readiness reviews ensuring release criteria for software & device solutions are met and communicate all quality issues, risks, requirements gap prior to product approval.
• Recommend latest technologies and new approaches to design and implementation of new technology
• Should have strong knowledge of cause-and-effect relation between SW defects and potential customer impact use cases.
• Instrument the product CI/CD pipeline and surface build-stage quality signal — code coverage trends, flaky-test detection, build stability, deployment frequency, and rollback rate — as a living engineering dashboard rather than a downstream report.
• Experience with Software-as-a-Service development processes, release automation, observability tooling, and quality metrics for distributed cloud systems.
• Knowledge of the SDLC, testing concepts, methodologies, metrics, automated SW testing frameworks
• Experience in delivery and manage multi release projects in AGILE (Scrum, Scaled Agile) and knowledge of SW tools like JIRA, Confluence and Power BI
• Guidance of the process, test methodologies, test strategy used in production of Zebra's NSI SW products and solutions including Software Stability, Stress, and performance strategies
• Experience communicating cross-functionally and across management levels in formal and informal settings
• Actively participate in SW Product and applications Risk Assessment and mitigation activities

Requirements

• Bachelor's degree in an Engineering field (Software Engineering, Computer Science, or related).
• Minimum of 10 years' experience in Software Engineering, with at least 5 years in site reliability, release engineering, or senior quality engineering roles on SaaS / cloud-native systems.
• Hands-on experience with CI/CD pipelines (e.g., Jenkins, GitLab CI, GitHub Actions, Azure DevOps), observability stacks (e.g., Datadog, New Relic, Splunk, Prometheus/Grafana), and release-automation tooling — able to instrument systems directly, not only interpret dashboards.
• Demonstrated experience with modern test architecture across unit, integration, contract, and end-to-end layers; flaky-test triage; regression-suite design; and test-pyramid discipline applied to refactor-heavy codebases.
• Software QA automation experience with technologies such as Java, Python, JavaScript / TypeScript, or comparable.
• Knowledge of productivity and analytics tools such as issue trackers, knowledge-base / documentation systems, BI / dashboarding tools, and CRM platforms.
• Effective verbal and written communication skills, including the ability to deliver an independent quality recommendation to an engineering team in which the engineer is embedded — without compromising the working relationship.
• Production-incident and release-health fluency — comfortable leading post-mortems, building escape-defect feedback loops, and translating field signal into engineering priorities; credibility built from on-call experience.
• Experience with multi-tenant enterprise SaaS domains and complex customer-facing platforms.
• Experience working as an embedded quality / SRE partner inside a product engineering team, with demonstrated ability to maintain independent judgment while operating inside the team's day-to-day rituals.
• Experience communicating cross-functionally and across management levels — including engineering leadership, customer success, and quality leadership — in formal and informal settings.
• Ability to actively engage business and technology partners; present, defend, and challenge technical recommendations.
• Ability to deal with ambiguity effectively and exercise sound judgment when evidence is incomplete.
• Advocate for the customer and drive the highest standard of quality at every stage of the product lifecycle.
• Instill best practices for software development, testing, and observability documentation.
• Demonstrated ability to deliver high-quality work on tight schedules.
• Strong analytical skills and a methodical, objective approach to problem-solving.

Skills

Required

• release-automation tooling
• flaky-test triage
• regression-suite design
• test-pyramid discipline
• Java, Python, JavaScript / TypeScript

Preferred

• post-mortems
• escape-defect feedback loops
• multi-tenant enterprise SaaS domains
• embedded quality / SRE partner
• cross-functional communication
• engage business and technology partners
• deal with ambiguity
• advocate for the customer

Benefits

• We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.