Senior Designer at Floor and Decor Outlets of America in Syracuse, NY

Job description

• Floor & Decor Sr. Designer leads our design team and provide a seamless start to finish consultative design service that builds lasting relationships and brand loyalty with the customers we serve. At Floor & Decor Senior Designers are responsible for meeting with customers, listening to their project needs, educating them on all that is required for their project, and building a creative design concept that incorporates the customers personal style, lifestyle, and budget.

Responsibilities

• Proven ability to build and maintain lasting relationships with residential and professional customers in the industry
• Greet store customers in a helpful manner and supports store design walk-in needs
• Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store
• Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.
• Design and sell complete, functional and aesthetically appealing solutions
• Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are required
• Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals
• Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees
• Engage in current and emerging design trends in your market
• Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject
• Participate in local professional affiliation like ASID, NKBA
• Perform other duties as assigned

Requirements

• Design education (BA or AA in Interior Design)
• 6 years interior design experience in lieu of design education
• Combination of education and experience equal to 6 years
• Prior retail/sales experience preferred
• Knowledge of hard surface flooring is a plus
• Proficient in basic mathematical skills
• Must be self-motivated and able to multi-task in a fast-paced environment
• Excellent verbal, written, and interpersonal skills
• Basic computer knowledge, including Microsoft Office suite
• Internal candidates must have 24 months of experience in a Floor & Decor Designer position

Skills

Required

• Proficient in basic mathematical skills

Preferred

• Prior retail/sales experience
• Knowledge of hard surface flooring

Benefits

• Bonus opportunities & career advancement opportunities at every level
• Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
• Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
• Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1