Security Officer Front Desk Badge Access Specialist at Allied Universal in US-PA-Bellefonte

Job description

• Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
• As a Security Officer Front Desk in Bellefonte, PA , you will serve and safeguard clients in a range of industries such as Chemical/Petrochemical, and more. As a Front Desk Security Professional at a chemical and petrochemical location, you will welcome visitors, manage access control and badge processes, monitor alarm panels, and provide outstanding customer service. Using computer and tablet systems, you will support a professional, well-organized environment while helping to address security-related concerns. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide our work every day.
• Position Type: Full Time
• Pay Rate: $22.00 / Hour

Responsibilities

• Provide customer service to clients, visitors, and/or employees while carrying out site-specific security-related procedures and policies at the front desk of a chemical manufacturing location.
• Monitor and control access by verifying visitor credentials, issuing temporary access credentials, maintaining visitor records, and directing guests in accordance with site requirements.
• Receive incoming calls, coordinate visitor arrivals, and communicate access-related information to appropriate site contacts and Allied Universal leadership.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, following established emergency response procedures.
• Maintain accurate front-desk documentation, report unusual activity or security-related concerns, and help to deter unauthorized access through consistent access-control practices.

Requirements

• Candidates should have prior experience with access control systems and badge management. This includes familiarity with issuing, tracking, and managing access badges for personnel.
• Experience with alarm panel systems is essential. Candidates should demonstrate knowledge of alarm system operations, troubleshooting, and response protocols.
• Proficiency in using computers or tablets is required. Candidates should be comfortable navigating software applications and performing data entry tasks.
• Candidates must possess a valid CPR certification. Free training is provided by Allied Universal for those who do not have certification at the time of application.
• A background in customer service is essential. Candidates should have experience in interacting with clients and providing exceptional service in a professional manner.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Alarm panel experience is preferred.
• Comfort using a computer or tablet is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Skills

Required

• Access control systems
• Badge management
• Alarm panel systems
• Computer/tablet proficiency
• Data entry
• CPR certification
• Customer service

Preferred

• Customer service experience
• Access control and badge experience
• Alarm panel experience
• Comfort using a computer or tablet

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.