Security Officer Desk Operations at Allied Universal in US-FL-Jacksonville

Job description

• Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Responsibilities

• As a Security Officer Desk Operations in Jacksonville, FL , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Professional at a retail location, you will welcome visitors, manage access control and badge procedures, monitor entry activity, and provide exceptional customer service. You will help maintain a secure, professional environment through clear communication, attention to detail, and a visible presence. Join Allied Universal, where an agile, reliable, innovative team puts people first and acts with integrity.
• Position Type: Part Time
• Pay Rate: $16.15 / Hour
• Day Time
• Sat 07:00 PM - 07:00 AM
• Sun 07:00 PM - 07:00 AM
• Provide customer service to visitors, associates, vendors, and delivery personnel at a retail location by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Operate the front desk by greeting and directing visitors, maintaining visitor logs, issuing badges or access credentials, and following established sign-in and sign-out procedures.
• Monitor entry activity, communicate professionally with store and site personnel, and report suspicious activity, policy concerns, and security-related incidents to appropriate contacts.
• Respond to incidents and critical situations in a calm, problem-solving manner, following site-specific procedures and contacting emergency services and/or Allied Universal leadership when appropriate.
• Maintain accurate records of visitor activity, incidents, deliveries, and other front-desk communications in accordance with site requirements.

Requirements

• Have at least 1 year of security-related experience.
• Have supervisory experience.
• Access control/badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Skills

Required

• Customer service
• Communication
• Attention to detail
• Problem-solving
• Access control
• Badge procedures
• Incident response
• Record keeping

Preferred

• Access control/badge experience

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.