Business/Data Analyst at Kaygen, Inc. in Charlotte, NC

Job description

• KAYGEN is an emerging leader in providing top talent for technology-based staffing services. We specialize in providing high-volume contingent staffing, direct hire staffing and project-based solutions to companies worldwide ranging from startups to Fortune 500 and Managed Service Providers (MSP) across a wide variety of industries.
• Title: Business/Data Analyst
• Duration: Through 3/16/27
• Location: Hybrid at any Deloitte office

Responsibilities

• We are seeking Business Systems Analyst to join an innovative and high-impact team building AI capabilities within enterprise systems for a leading wealth management client.
• This is an opportunity to shape the next generation of enterprise AI in a highly visible environment, where innovation, rigor, and business value all matter.
• The ideal candidate is curious, hands-on, and energized by solving real-world problems at the intersection of AI, enterprise technology, and wealth management.
• Develop a deep understanding of how enterprise systems, data platforms, and AI services interact and how changes affect firm operations and initiatives.
• Partner with stakeholders to define AI use cases and success measures; document current-state pain points and future-state workflows.
• Elicit and translate requirements into actionable specifications (functional and non-functional), including data readiness, performance, availability, and auditability needs for AI-enabled features.
• Map data structures and elements to business processes, ensuring accurate documentation of data lineage, definitions, usage, and access controls.
• Create and maintain artifacts such as business process models, data flow diagrams, prototypes, business requirements, use cases/user stories, acceptance criteria, and test cases.
• Support AI solution design by documenting model inputs/outputs, decision points, human-in-the-loop steps, and integration patterns (e.g., APIs, event streaming, batch pipelines).
• Partner with data and AI/ML teams on model lifecycle needs: training/validation data requirements, evaluation criteria, monitoring requirements (e.g., drift, performance), and operational handoffs.
• Collaborate with risk, privacy, security, and compliance stakeholders to capture AI-related controls and governance requirements (e.g., data handling, model transparency/explainability expectations, escalation paths).
• Execute and present written and verbal business systems impact analyses that identify high-impact, systemic solutions.
• Help reinforce Business Systems Analyst principles and practices across the team (standards, templates, requirement quality, and test readiness).

Requirements

• 6+ years of demonstrated experience serving as a Business Systems Analyst, Business Analyst, or similar role
• Experience in enterprise-scale AI/GenAI initiatives, with direct involvement in the requirements definition, analysis, and delivery of solutions leveraging Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and/or agentic AI capabilities
• Proven experience eliciting requirements from business stakeholders and refining those requirements into engineering-ready deliverables that support the successful implementation and adoption of AI-powered products and capabilities.
• Experience supporting the implementation of enterprise AI solutions within a regulated financial services environment, including banking, wealth management, or similar.
• Strong knowledge of Agile / SAFe Agile delivery methodologies
• Customer Advocacy skills
• Finance industry experience (added advantage)
• Ability to balance technical constraints with business objectives.
• Comfort making decisions with incomplete information (“bias for action”).
• Strong negotiation and conflict resolution skills.

Skills

Required

• Business Systems Analysis
• Requirements elicitation and translation
• AI/GenAI initiatives
• Large Language Models (LLMs)
• Retrieval-Augmented Generation (RAG)
• Agentic AI capabilities

Preferred

• Customer Advocacy
• Finance industry experience
• Negotiation and conflict resolution

Benefits

• Free Healthcare Insurance
• 401(k) Retirement Plan
• Free Life Insurance
• Sick Time Off
• Achieve your Kaizen by clicking here. A unique and exclusive talent community supported by KAYGEN, that includes programs like:
• Mentorship Program
• Certifications
• Referrals
• Family and Wellness benefits
• Continuous Growth and Career Development
• Rate: $50 - 55/hour