Programmer Systems Analyst II at University of British Columbia in UBC Vancouver Campus - Vancouver, BC, Canada

Job description

• The Programmer Systems Analyst II designs, develops, integrates and supports complex campus-wide applications.
• The incumbent may be assigned responsibilities for specific departments and will act as an advocate to champion the needs of those departments. This will include coaching business decision makers, understanding the impact of technical changes on business processes and leveraging common approaches and resources between departments.
• This position also acts as a subject matter expert, and provides operational project management, business process analysis, systems support coordination, and application lifecycle management.
• The Programmer Systems Analyst II reports to the Senior Manager, Integration Enablement Centre (IEC). The incumbent liaises with technical and functional staff throughout UBC and externally to other Universities, government agencies, granting agencies and partners to facilitate effective business solutions that meet regulatory requirements.

Responsibilities

• Works with the IEC programmer analyst and quality assurance staff to document and facilitate Enterprise Resource Planning (ERP) and Application Programming Interfaces (API)/Enterprise Data Objects (EDO).
• Creates and Maintains the API/EDO business documentation within the appropriate tools.
• Works with other programmer analysts and quality assurance staff as a liaison for API related issues.
• Facilitates the implementation and maintenance of departmental and enterprise applications.
• Coordinates the integration of these applications with other UBC systems and services.
• Resolves complex application related failures and defects independently or in consultation with other IT professionals. Perform in-depth troubleshooting architecture and application configuration.
• Modifies applications and conducts testing of customizations to ensure specifications are met.
• Documents these changes and subsequent QA scenarios.
• Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to identify business priorities and recommends options.
• Obtains business requirements and communicates requirements for the implementation of solutions.
• Performs formal system audits and develops written procedures, standards and practices to ensure a high level of availability, security, data integrity and hardware/software compatibility.
• Generates reports on usage metrics, overall systems and applications performance indices using industry-standard methodologies to ensure compliance with Service Level Commitments.
• Liaises directly and indirectly with vendors and other service owners.
• Builds and maintains good working relationships and collaborates with others to achieve client objectives.
• Provides technical leadership in the analysis and review of existing or proposed system features and integration, security, scalability and performance requirements with users, business analysts, architects and team members.
• Designs, develops and programs specialized custom software, prepares functional specifications, and builds prototypes.
• Provides expert advice on complex system design issues and contributes to ongoing planning and development of systems enhancements.
• Analyzes and reviews existing or proposed system features and integration, security, scalability and performance requirements with clients, business analysts, and team members.
• Maintains core application infrastructure, including virtual servers, networks and firewalls.
• Plans and performs global configuration changes or module deployments for enterprise or complex applications.
• Integrates vendor supplied applications with existing infrastructure and applications through custom interfaces and components.
• Manages small to medium sized projects and related budgets.
• Provides technical expertise, training, and consultation to other staff.
• Develops or modifies software code to meet specifications or facilitate integration.- Conducts testing of new or customized application modules to ensure application meets specifications.
• Develops application documentation requirements for functions, modifications, back ups and operating procedures. Provides ongoing maintenance and operational support for applications.
• Supports application lifecycle and applies and follows appropriate change management methodologies and best practices.
• Maintains appropriate professional designations and up-to-date knowledge of current information technology techniques and tools and provides input to strategies for ongoing support and upgrade of these systems.
• Performs other related duties as required.

Requirements

• Undergraduate degree in a relevant discipline. In-depth knowledge of applications and the business requirements supporting them. Minimum of five years of related experience, or the equivalent combination of education and experience.
• - Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
• - Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion
• Extensive experience with Microsoft Windows and Linux operating systems in a complex network environment. In-depth knowledge and experience of applications and supporting business requirements. Experience with data analysis and modeling, relevant development tools, specific application and system architecture. Expertise in the design, development and implementation of specific applications. Knowledge and experience of application development tools including; HTML, ASP .NET, PHP and Java. Knowledge and experience with all industry standard web servers i.e. Microsoft Internet Information Server, Apache, etc.. Experience creating custom and modifying packaged reports with various reporting technologies i.e Crystal Reports. Experience working with both technical and non-technical clients. Ability to effectively manage multiple tasks and priorities while working under pressure to meet critical, time sensitive deadlines. Strong organizational and planning skills.

Skills

Preferred

• Relevant development tools

Benefits

• The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.
• Posting End Date