Valet - The Epicurean Atlanta Hotel - (Full-time / Flexible Shifts / Flexible Days) starting at $11.00 an hr. + tips at AAA Parking in Epicurean Atlanta - Atlanta, GA 30309

Job description

• Join the AAA Parking family and be part of an exceptional guest experience!
• AAA Parking is looking for friendly, professional, and service-minded individuals to join our team as a Valet Attendant at The Epicurean Atlanta Hotel..
• As a Valet Attendant, you’ll be more than the person parking cars—you’ll be one of the first and the last person guests interact with during their stay. If you enjoy meeting new people, creating positive experiences, and working in a fast-paced hospitality environment, this could be the opportunity for you!
• If you’re friendly, dependable, professional, and enjoy providing outstanding service, we’d love to have you become part of the AAA Parking family!

Responsibilities

• Deliver Exceptional Guest Service
• Warmly greet and welcome arriving and departing guests.
• Answer questions clearly and professionally.
• Open vehicle and hotel doors and assist guests with coats and luggage.
• Provide helpful information about hotel amenities, local attractions, dining, entertainment, and points of interest.
• Provide thoughtful assistance to guests with special needs or disabilities.
• Create a welcoming, memorable experience from arrival to departure.
• Safely Handle Guest Vehicles
• Complete valet tickets accurately and perform vehicle damage checks.
• Park and retrieve guest vehicles safely, efficiently, and courteously.
• Maintain vehicle keys in a secure, organized manner.
• Treat every guest vehicle with care and respect.
• Represent AAA Parking Professionally
• Maintain a clean, polished, and professional appearance in accordance with AAA Parking standards.
• Keep the valet area clean, organized, safe, and inviting.
• Consistently represent both AAA Parking and our hotel partner with professionalism.
• Be a Team Player
• Work closely with hotel staff to coordinate smooth guest arrivals and departures.
• Communicate effectively with teammates throughout each shift.
• Support fellow team members during busy periods, special events, and peak arrival times.
• Prioritize Safety & Security
• Follow all safety procedures and guidelines to protect guests, vehicles, keys, and team members.
• Immediately report accidents, injuries, vehicle damage, or other incidents to a supervisor.
• Conduct routine inspections of the valet area and equipment.

Requirements

• Must be 18 years of age or older.
• Must possess a valid driver's license and maintain an acceptable driving record.
• Previous valet, hospitality, parking, or customer service experience is preferred but not required.
• Ability to safely operate a variety of vehicles, including automatic and, preferably, manual-transmission vehicles.
• Excellent customer service and communication skills.
• Friendly, professional, and approachable demeanor.
• Ability to remain calm, courteous, and professional in a fast-paced environment.
• Reliable and dependable, with a strong commitment to punctuality and attendance.
• Ability to work nights, weekends, holidays, and special events as business needs require.
• Ability to stand, walk, bend, and move throughout the shift and work outdoors in varying weather conditions.
• Ability to lift and carry guest luggage and other items as needed.
• Ability to maintain a clean, polished, and professional appearance.
• Must be able to follow safety procedures and handle guest vehicles, keys, and property responsibly.
• Ability to successfully complete any required background and driving-record checks.

Skills

Required

• Customer service
• Communication
• Friendly and professional demeanor
• Calm under pressure
• Reliability and punctuality
• Teamwork
• Positive attitude
• Attention to safety

Benefits

• 💰 Earn extra money while working in a dynamic hospitality environment
• 🤝 Meet new people and build valuable customer service experience
• 🏨 Work alongside a premier hotel team at the Epicurean Atlanta Hotel
• 🌟 Make a lasting impression by delivering exceptional guest service
• 👥 Become part of a family-operated company with 65+ years of parking industry experience