Community Manager - Oceanwood Apartments, Lompoc, CA at The Towbes Group in Lompoc, CA

Job description

• Your Community. Your Team. Your Impact.
• At The Towbes Group, we've spent over 60 years creating communities where people thrive on the Central Coast — and we're looking for a hands-on leader ready to take full ownership of a property and make it exceptional.
• As our Community Manager, you'll have full authority over the daily operations, financial performance, and resident experience at your assigned property. You'll lead your on-site team, drive occupancy and NOI, and build a community residents are proud to call home. If you love being the go-to leader on-site and want a role where your decisions directly move the needle, this is it.

Responsibilities

• Lead your team: Supervise, hire, train, coach, and develop a high-performing on-site staff that lives out our mission every day.
• Own the numbers: Build budgets, control expenses, and drive NOI, occupancy, and retention — with authority to approve operational expenses up to $5,000 and check requests up to $1,000.
• Master the systems: Stay current on Yardi and CRM IQ, using every tool available to sharpen leasing, accounting, and reporting.
• Fill the property: Guide your leasing team, monitor traffic and renewal data, and execute marketing strategies that keep units full.
• Protect the community: Review and countersign leases, manage delinquencies and evictions, and work closely with legal counsel on Fair Housing compliance.
• Build resident loyalty: Plan monthly resident events, respond to concerns quickly, and create a community people are proud to call home.
• Be the steady hand on-site: Maintain a visible presence Monday–Friday, serve as the on-call contact for after-hours needs, and keep your property safe, clean, and running smoothly.
• Work smart with AI: Use approved AI tools to evaluate opportunities to streamline workflows, including identifying repetitive tasks suitable for automation, to draft announcements, communication templates, tenant notices, and report summaries while maintaining accuracy and professional tone, and critically review and verify AI-generated content for accuracy, confidentiality, compliance, and alignment with the Towbes Group standards.

Requirements

• High School diploma or GED equivalent.
• 2+ years in a Community Manager role or higher.
• Valid CA Real Estate License.
• ARM, CAM, or CCRM certification.
• Willingness to live on-site as the property's responsible party.
• A clean DMV record and background check.
• Proficiency with Yardi, CRM IQ, and Microsoft Office.
• Strong communication and customer-service skills.

Skills

Required

• Proficiency with Yardi
• Proficiency with CRM IQ
• Proficiency with Microsoft Office
• Strong communication skills
• Customer-service skills

Benefits

• Competitive salary — $65,000–$98,000/year, Full-Time, Exempt.
• Full health coverage — medical, dental, vision, life, and long-term disability.
• 401(k) with a generous company match.
• Paid vacation and sick time.
• Local Coastal Housing Partnership benefits.
• A high-performance culture built on Community, Integrity, and Quality.