Medical Assistant III at Women's Healthcare Associates, LLC in Portland, OR 97225; Portland, OR 97213

Job description

• Salary Range
• ROCK STAR Medical Assistant? Ready to grow your skills in UroGyn? We're hiring!
• Looking for an opportunity to expand your expertise and take on new challenges in UroGyn? You’ve come to the right place.
• At WHA, we’re seeking an MA eager to grow in their role, build new skills, and take ownership of key responsibilities in the field of urogynecology. Our team provides specialized care, and we need someone motivated, adaptable, and ready to learn. Whether it’s assisting with complex procedures with the support of a team, managing referrals, or ensuring seamless patient care, you’ll have the chance to deepen your knowledge and contribute meaningfully to our UroGyn team.
• Together, we’re a dedicated team of OB/GYN physicians, maternal-fetal medicine specialists, certified nurse-midwives, nurse practitioners, and counselors—and all the people who make it possible for them to do what they do (maybe you, too!). We honor every person who walks through our doors as they define and know themselves to be, and we uplift them through the quality of our connections, enriching their health and their lives. We take care of 50,000+ people each year across 12 clinic locations throughout the Portland area. Our patients - their backgrounds, situations, and physical and emotional needs—are as beautifully complex and diverse as they are, and our job is to help each and every person thrive.
• As an MA here, you'll have the flexibility and opportunity to learn and grow with different providers and subspecialties within obstetrics and gynecology. If you’re fascinated by urogynecology and want to specialize further, this is the perfect place to gain hands-on experience and expand your role. You’ll have access to mentorship, professional development, and opportunities to work on complex patient cases that will challenge and grow your skills.
• We're looking for someone kind, relatable, adaptable, open-minded, and—of course—eager to learn. Most importantly, you are excited to share your compassion with patients who may be experiencing vulnerable and challenging times. Some have families to take care of, others have made, or may face, brave choices. We're here for all of them. And we'd love to welcome you!

Responsibilities

• Work in close partnership with clinicians as an integral and valued member of the care team.
• Room patients and provide direct patient care support.
• Assist with complex procedures and provide procedural support for patients.
• Perform bladder installations and self-catheterization teaching with guidance from the UroGyn team.
• Manage referral processes, including scrubbing and teeing up referrals for review.
• Ensure charts are complete and ready for patient visits.
• Set up telehealth visits and ensure all necessary patient information is available.
• Complete prior authorizations for office-based procedures such as UDS, medications, and Botox.
• Field patient calls and manage patient needs, escalating next steps as needed.
• Potentially schedule post-op and follow-up appointments.
• Support administrative work related to UroGyn and advanced GYN services, including maintaining referral lists and assisting patients calling in for advice.
• Ensure patients are roomed and that all necessary medical records are available prior to visits.

Requirements

• High school diploma or GED (required)
• Graduation from an accredited medical assisting program
• Certified as an MA through AAMA, NCCT, or AMT, or if recently graduated, ability to obtain certification within 6 months of hire (required)
• CPR certification (required)
• Prior experience in phlebotomy/injections strongly preferred
• Experience with Epic EMR is a plus!
• If you're ready to make a difference in patients' lives while working with a supportive and dynamic team, we'd love to hear from you!

Skills

Required

• CPR certification
• High school diploma or GED

Preferred

• Phlebotomy/injections
• Epic EMR

Benefits

• Flexibility with security
• We do our best to meet you where you are in terms of schedule; e.g., four tens, Saturday and evening opportunities (telehealth only for the moment)
• Hourly rate depending on experience and other helpful skills (bilingual by chance? :)
• Shift differentials for hours above FTE, Saturday work, and filling in at different hubs
• Professional growth + support
• Comprehensive onboarding and onsite mentorship by designated preceptor, plus anytime access to the central training team
• Ongoing job-related skills training (patient experience, CPR, medical terminology, cultural competency, and health equity topics, among others)
• Professional development and cross-training opportunities among clinic roles, providers, and specialties—including more hands-on patient care: NSTs, injections, setting up a sterile field, assisting in procedures, etc.
• Incentives to take on more responsibility (such as preceptorship)
• Annual education budget (and the schedule flexibility to use it!)
• Emphasis on team building and company culture
• Relationship building across departments and offices
• Opportunities to grow and develop personally and professionally through employee resource groups
• Ability to have input into WHA's priorities related to job satisfaction and fulfillment
• Encouragement to step out of your comfort zone and be part of our continuous evolution
• FUN! Energetic, collaborative team that does a tremendous amount of work but makes time to enjoy one another day-to-day and through events and celebrations
• $24.00 - $34.00 Hourly
• Salary Range/Equity Pay Analysis: Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience to ensure your offer is reflective of all directly related and equivalent experience. Please be specific with dates of positions, skills, and educational experiences related to the job you are applying for within your application materials.