F&O Support Analyst at Mondo in Philadelphia, PA
- Company: Mondo
- Location: Philadelphia, PA
- Posted: Sep 18, 2026
- Type: Contract-to-Hire
- Salary: $38-$40 per hour
- Experience: 3+ years
Overview
Apply now: F&O Support Analyst, Onsite - Philadelphia, PA. Start date is ASAP for this Contract-to-Hire position. This role serves as the primary functional and technical support contact for a Microsoft Dynamics 365 F&O ERP environment, helping finance, warehouse, and operations teams resolve issues…
Job description
- Apply now: F&O Support Analyst, Onsite - Philadelphia, PA. Start date is ASAP for this Contract-to-Hire position.
- This role serves as the primary functional and technical support contact for a Microsoft Dynamics 365 F&O ERP environment, helping finance, warehouse, and operations teams resolve issues and maintain smooth distribution workflows during and after a live ERP cutover.
- Job Summary
Responsibilities
- •Provide tier 1 and tier 2 functional support to end-users across inventory, order management, and financial modules within the D365 F&O ERP system.
- •Troubleshoot system errors, workflow bottlenecks, and data discrepancies, escalating complex technical bugs to senior developers or system administrators as needed.
- •Assist with onboarding and training new employees on core F&O system functionality and best practices.
- •Monitor system performance and support testing during upgrades and new module rollouts.
- •Act as a liaison between operations staff and technical teams to ensure issues are communicated clearly and resolved efficiently.
- •Perform additional IT and operational support duties as required in a fast-paced warehouse and distribution environment.
Requirements
- •Minimum 3 years of hands-on experience supporting Microsoft Dynamics 365 F&O in a live production environment.
- •Strong understanding of supply chain, inventory management, and basic accounting and finance principles.
- •Demonstrated ability to support system administration and organizational setup, not limited to UI navigation.
- •Proven ability to communicate technical concepts clearly to non-technical warehouse and office staff in a high-pressure, high-volume environment.
- •Background in food, beverage, or specialty distribution environments with ERP experience in similar operations.
- •Experience supporting ERP cutovers or go-live transitions.
- •Familiarity with X++ or other D365 F&O development concepts.
- •Multi-ERP experience, provided D365 F&O hands-on time is substantial and well-documented.
Skills
Required
- Microsoft Dynamics 365 F&O
- Supply chain management
- Inventory management
- Basic accounting and finance principles
- System administration
- Organizational setup
- Technical communication
Preferred
- X++
- D365 F&O development concepts
- Multi-ERP experience
Benefits
- Benefits: Eligible for Health, Dental, Vision, and 401K
- Compensation Range: 38-40/hr W2