Co-op/Intern Sales Operations at Kinaxis in CA-ON-Ottawa

Job description

• The Sales Operations Coordinator intern (or co-op) supports the sales operations team by handling operational, administrative, and analytical tasks that improve efficiency and help achieve revenue goals. This role provides hands-on experience in data management, lead processes, CRM management, reporting, and cross-functional collaboration.
• Why This Role Matters
• This position is critical for maintaining clean and accurate account data, enabling the sales team to focus on the right opportunities. By supporting regional sales managers and ensuring operational excellence, you’ll help drive efficiency and contribute to revenue growth.

Responsibilities

• Data & CRM Management
• Maintain and update Marketing Automation (Eloqua) and CRM systems (Salesforce) to ensure data accuracy.
• Assist with lead tracking.
• Update sales records and documents.
• Focus on contact data management to ensure Kinaxis maintains a high-quality prospecting list.
• Reporting & Analytics
• Leverage reports to help with monitoring data hygiene and movements of the marketing leads.
• Operations Support
• Assist with fulfilling inquiries from marketing, field sales and global partner organization.
• Support Sales Operations team with ad hoc, da-to-day operations requests
• Process Optimization
• Identify inefficiencies in the process and suggest improvements.
• Support implementation of new tools or workflows.
• Market Research
• Conduct research on potential clients, competitors, and industry trends.
• Provide insights to support sales and marketing campaigns.
• Cross-Functional Collaboration
• Work with marketing and operations teams to ensure smooth processes.
• Participate in team meetings and contribute ideas.
• Special Projects
• Support ad-hoc projects.

Requirements

• Technical Skills : Proficiency in MS Office tools especially Excel and PowerPoint.
• Analytical Skills : Ability to interpret data and generate actionable insights.
• Communication : Strong written and verbal communication skills.
• Detail-Oriented : Accuracy in data entry and reporting. Effective time management and organizational skills
• Teamwork : Ability to collaborate across departments and a positive attitude
• Education : Completion of 1 year of studies in Business, Sales, Market Research (or equivalent)

Skills

Required

• Accuracy in data entry and reporting

Benefits

• Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day, when we see store shelves stocked, when medications are available for our loved ones, and so much more.
• Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Unilever, P&G, ExxonMobil, Cisco and more.
• Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to a long-term net-zero operations strategy. We are involved in our communities and support causes where we can make the most impact.
• People matter at Kinaxis and here are some of the perks and benefits we offer, which may vary by location and employee:
• Flexible vacation and Kinaxis Days (company-wide days off)
• Flexible work options
• Physical and mental well-being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs, training, and career development
• Recognition programs and referral rewards
• Hackathons
• For more information, visit the Kinaxis website at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com .
• $19.46-28.55 ourly rate. The final offer within this range will reflect the candidate’s skills, year of education, and experience.