Investment Operations Specialist at Man Group in Shanghai

Job description

• We are seeking an experienced Operations Specialist to join our Shanghai team. The candidate will act as a critical link between investors, portfolio managers, and third-party service providers, spanning both client-facing fund operations and specialized China market access, account opening, and documentation workstreams.

Responsibilities

• Client Services & Onboarding
• Investor Lifecycle: Manage the end-to-end onboarding process, including the collection and verification of KYC/AML documentation.
• Reporting: Coordinate the delivery of monthly/quarterly investor disclosures including NAV distribution, statements, tax reporting, and bespoke performance analytics.
• Query Management: Serve as the primary point of contact for clients regarding subscription/redemption cycles.
• Fund Operations
• NAV Oversight: Perform shadow accounting and validate Net Asset Value (NAV) calculations provided by the Fund Administrator.
• Trade Lifecycle: Oversee trade capture, affirmations, and reconciliations across various asset classes (Equities, FI, Derivatives).
• Expenses & Accruals: Review fund expense payments and management/performance fee calculations.
• QFII/RQFII & Onshore China Market Access Documentation
• Prepare, complete, and coordinate submission of QFII/RQFII registration documentation with custodians, PBOC, SAFE, and CSRC as required
• Complete and maintain standard account opening documentation for CIBM Direct and Bond Connect (including online portal submissions)
• Complete standard industry and counterparty-specific forms, including derivatives/futures market access documentation (e.g., CFFEX, SHFE)
• Liaise with global/local custodians, settlement agents, and brokers to complete Powers of Attorney (POAs), account mandates, and settlement instructions
• Arrange execution, wet-ink signature, certification, and notarization of documents with relevant Legal representatives/fund directors
• Support annual KYC refresh requirements
• Act as key liaison between Legal, Compliance, Trading, Fund Management, and external parties (custodians, brokers, regulators) on documentation matters
• Support due diligence and documentation for new fund launches involving China market exposure
• Account Opening
• Coordinate trading agreements and undertaking letters between PB&T and execution brokers, including translation support
• Complete and validate 20–30 Chinese account opening forms per broker (including Program Trading Reports), liaising with Compliance, Sales, PM, and Legal
• Submit chopped documents, coordinate onsite stamping, and support system (Rosa) setup with the New Business team
• Open shareholder cards and establish custodian ↔ equity ↔ futures account connectivity
• Confirm cash transfer readiness once bank connectivity is live and secure final go-live sign-off across functions
• Supportive File Development & Data Integration
• Develop and maintain operational files with brokers/custody teams (reconciliation, trade, repo, NAV, fee files), documenting setup logic per asset class
• Coordinate relevant internal teams for each file type and manage FTP setup (ports, passwords, upload locations, recipient whitelisting)
• Proxy Voting & Official Statements
• Verify each broker's proxy voting capability, instruct brokers on voting, and build workflows with the Corporate Actions team
• Manage receipt of official equity and futures statements, including recipient whitelisting and chopped documentation for new recipients
• Cash, Margin & Fee Monitoring
• Monitor margin levels and coordinate cross-border cash transfers with Equity Finance
• Handle cash management bookings, including reverse repo booking in Rosa
• Ensure exchange fee rate changes are correctly instructed and reflected in the system

Requirements

• 3+ years of operations experience within asset management, hedge fund, or prime brokerage, with direct exposure to onshore China market access (QFII/RQFII, CIBM, Bond Connect)
• Familiarity with China regulatory bodies (PBOC, SAFE, CSRC) and exchange documentation (CFFEX, SHFE)
• Experience with broker/custodian account opening and onboarding processes
• Strong understanding of China market documentation requirements (chopping, notarization, POAs)
• Excellent stakeholder management skills across Legal, Compliance, Trading, and Fund Management
• Detail-oriented with strong process/documentation management capability
• Mandarin and English fluency (spoken and written) required, given translation and liaison duties
• Familiarity with reconciliation, trade, repo, NAV, and fee file structures is advantageous
• Experience with FTP setup/administration a plus
• Highly organized, able to manage multiple concurrent workflows
• Strong communicator, comfortable coordinating across internal and external parties (custodians, brokers, regulators)
• Proactive problem-solver with a control-focused mindset

Skills

Required

• QFII/RQFII
• CIBM Direct
• Bond Connect
• CFFEX
• SHFE
• FTP
• Rosa
• NAV
• KYC/AML
• POAs

Benefits

• You'll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you'll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry. Learn more at www.man.com/diversity.
• You'll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Like all our people, you'll receive two annual 'Mankind' days of paid leave for community volunteering.
• Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance.