Store Sales Manager- Sales at Mattress Firm in Aberdeen, North Carolina

Job description

• Is your current job a nightmare? Make it a dream job at Mattress Firm®!
• Join Mattress Firm and have the job of your dreams!
• Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.
• Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience. This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.
• Job Details:

Responsibilities

• The store manager leads Mattress Firm's vision, Company Initiatives, and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. In addition, leads selling programs and driving related KPI results in multiple store units and supporting the omni-channel experience. This individual ensures teams always put the customer at the center and creates a compelling and engaging environment for MFRM team members. As an effective coach, the Store Manager develops associates' skills and performance, fostering a collaborative and motivated team dedicated to achieving success.
• Conduct one-on-one meetings to gain a deep understanding of your team's motivations. and personal/ professional aspirations. Develop a comprehensive team "bio book" that grows alongside your team, evolving to incorporate new insights and knowledge as it is gained.
• Have 30-60-90-day check-ins with new team members to discuss progress and opportunities.
• Conduct workforce management activities (store staffing schedule, reconciling punches, etc.), utilizing Operations team support and tools.
• Ensure company policies, including appearance and functionality standards, and state regulations are followed.
• Professional communication and representation of Company brand in all internal and external interactions.
• Follow Company procedures for product transfers to ensure proper documentation of inventory.
• Ability to plan strategically.
• Analyze company provided reporting to determine appropriate staffing levels for store location. Partner with leadership to make staffing level changes.
• Provide technical and product knowledge information to associates and customers, serve as subject matter expert
• Analyze company provided reporting and identifying skill gaps to address through coaching.
• Achieve or exceed individual store financial targets through effective execution and customer service at the store level.
• Ensure store execution of product merchandising, marketing and POP standards.
• Partner with marketing to plan, implement and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales.
• Ensure timely opening and closing procedures.
• Manage stock inventory levels for assigned store.
• Review merchandise flow for assigned store, ensuring accurate stock.
• Follow all Company procedures on cash handling including acceptance of payment and deposit processes.
• Adhere to all sales processing policies to ensure the proper creation and execution of customer invoicing.
• Ability to stand or sit for 8+ hours at a time.
• Execute company initiatives and any other activities requested by the supervisor.
• Maintain awareness of competition, advertisements and services offered, develop strategies to counter.
• Conduct store level inventory process and research any discrepancies. Partner with leadership and corporate partners as needed.
• Lift, push or pull 50+ pounds.

Requirements

• Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

Skills

Required

• Leadership
• Coaching
• Sales management
• Workforce management
• Inventory management
• Customer service
• Communication
• Strategic planning
• Analytical skills
• Merchandising
• Marketing
• Cash handling

Benefits

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories
• Competitive pay range of pay range of $64,800-79,200 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.
• *Pay amount does not guarantee employment for any particular time.