Director of Operations at Specialty Restaurants in Los Angeles, CA, USA

Job description

• Lead with Excellence
• The Director of Operations will be responsible for overseeing multiple restaurant locations in and around Los Angeles, CA, ensuring operational excellence, and driving overall profitability. This role requires a strong leader who can mentor and develop restaurant management teams, maintain high standards of quality, and implement strategic initiatives to achieve company goals.

Responsibilities

• Operational Leadership: Oversee daily operations across multiple restaurant locations, ensuring efficiency, consistency, and adherence to company standards.
• Team Development: Mentor and support restaurant General Managers and their teams to foster a culture of continuous improvement and exceptional service.
• Financial Management: Drive profitability by analyzing financial reports, controlling costs, and implementing strategies to increase revenue.
• Quality Control: Ensure high standards of food quality, safety, and customer service are consistently maintained.
• Strategic Planning: Work closely with senior leadership to develop and implement operational strategies that align with company objectives.
• Compliance: Ensure all locations comply with health, safety, and company regulations.
• Guest Experience: Champion a guest-centric approach to ensure every guest has a 5-star, memorable dining experience.

Requirements

• Minimum of 6 years of progressive experience in upscale, polished and/or fine-dining full-service restaurant management (at least 3 of which were at GM level), with at least 2 years in a multi-unit leadership role overseeing a minimum of 60MM in combined annual revenue, with at least one unit being 30mm.
• Strong business acumen with the ability to analyze and manage financial statements, budgets, and operational data.
• Excellent communication, interpersonal, and problem-solving skills.
• Proven track record of effectively leading and developing high-performing teams.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Flexibility to work evenings, weekends, and holidays as needed.
• Travel: Local travel, in and around Los Angeles, CA.

Skills

Required

• Excellent communication
• Interpersonal skills
• Problem-solving skills
• Leadership
• Adaptability
• Financial statement analysis
• Budget management
• Operational data analysis

Benefits

• Competitive salary
• Quarterly bonus
• Benefits including vacation pay, medical, dental and vision insurance
• Lifestyle Spending Account, this benefit supports you and your family in numerous ways such as through gym memberships, child care, groceries, student loans & more!
• Company dining package with allotted spending amount each month
• Variety of Supplemental Benefit Plans for life's unknowns
• 401k with annual employer match after 12 months (ER match 25% of the first 5% contribution)
• Employer paid life Insurance throughout the length of employment
• Paid/Floating holidays for 5 major holidays
• Education Assistance Program (EdAP) for hospitality related education growth
• Employee Assistance Program (EAP) to assist with work life balance
• Management Referral Program with up to a $4,000 payout for qualifying management positions