Solution Engineer Price & Promotions at RELEX Solutions in London, United Kingdom

Job description

• The EMEA Central team is growing its Price & Promotions capability and we’re looking for a Solution Engineer join the team. Main responsibilities will be to deliver software implementation projects, through all the phases of a project lifecycle, in the fields of pricing, promotion planning, and management.
• A Solution Engineer is expected to master the customer-specific configurations needed to solve customer challenges and equip them with the most optimized system possible. While we have the technological edge to process large retail datasets and deliver large-scale forecasts and optimization, the true value for our retailers is unlocked by giving them guidance to solve specific business cases with our insights.
• Your role as a Solution Engineer would be to provide personalized analytical and product related knowledge for new UK, DACH, BENELUX or ZA customers, to ensure that our platform’s capabilities are utilized. Your experience in process design, analytics, and problem-solving will directly translate into value for our customers.
• This is an ideal role for an entrepreneurial-minded individual who wants to contribute to building a success story and play a key role in our future growth. You are self-motivated and willing to take on new challenges. You will join an ambitious team of smart people who are all committed to RELEX’s success.

Responsibilities

• Join us as a Solution Engineer, this is some of what you’ll be doing:
• Support the design and specification of integration solutions between the RELEX platform and customers’ existing software ecosystem
• Configure the Price & Promotions platform for customer-specific needs
• Optimize forecast & attribution model parameters
• Implement customer-specific business logic in code (SQL, Go, Python)
• Run and build analytical queries on large datasets to help customers with custom insights
• Work closely with the product and engineering team to scope new development work and represent the customer needs
• Hands-on consulting and product expertise for our new retail customers on campaign evaluation, forecasting, optimization, and automation

Requirements

• Education: Engineering, Statistics, Economics, or a related field.
• Experience: Background as an Implementation Specialist, Business Consultant, or similar, ideally in retail.
• Analytical & Structured: Strong problem-solving skills and a methodical approach.
• Customer Focus: Service-minded with the ability to solve complex, real-world problems.
• Technical Skills: Experience with SQL, Python, VBA, or enterprise software (SAP, Oracle).
• Integration & Configuration: Ability to gather requirements, design processes, and support user testing.
• Data Handling: Comfortable working with large datasets and extracting key insights.
• Consulting & Communication: Confident in working with customers and cross-functional teams.
• Agile Mindset: Adaptable to change and fast-paced environments.
• Team Player: Enjoys collaborating with diverse colleagues.
• Languages: Fluent in English & German.
• Willingness to Travel: Occasional travel across Europe and potentially globally.

Skills

Required

• SQL
• Python
• VBA
• Enterprise software (SAP, Oracle)
• Customer focus and service-mindedness
• Integration and configuration
• Data handling with large datasets
• Consulting and communication
• Agile mindset
• Team player
• Fluent in English & German

Benefits

• At RELEX you have 25 days off per year plus 8 bank holidays. In addition to that you’ll get days off for different occasions (birth of child, first day of school, moving day, etc.)
• RELEX offers a workplace pension scheme with an employer contribution of 6%.
• In addition to that, RELEX offers an enhanced maternity / adoption package of: 12 weeks at 100% pay, 8 weeks at 80% pay and another 8 weeks at 60% pay.
• At RELEX we offer a Employee Assistance Programme (EAP) with different services included
• Within our Healthcare support we have different services: Treatment with Comprehensive Cancer Cover, Full Out-patient, Therapies, Mental Health, Private GP, Employee Assistance, Programme Premier, Dentist and Optician Cashback Plus and Health Assessment
• At RELEX you can expense up to £100 per year (£50 in H1 and £50 in H2) to put towards organized physical sporting activities (e.g. marathons, Tough Mudder, Spartan Race, Ironman Triathlon etc.), or the purchase of personal sporting equipment/activities (e.g. running shoes, home weights, Fitbit devices, gym usage etc.)
• Discounted Gym Membership @ Fitness First
• Cycle to Work Scheme (www.cyclescheme.co.uk)
• You can expense the cost of an annual eye test
• At RELEX we take feedback and your personal development very seriously. For this purpose we have our yearly development discussions where you’ll receive peer and management feedback and as well plan your future at RELEX together with your manager.
• Flexible & remote working: There are many benefits in working remotely at times as sometimes the office is not the best place for certain tasks and working remotely
• instead of wasting time in commuter traffic can ease your mind and free up time for your personal life.
• Work from abroad: At RELEX we recognize that sometimes you just need a little flexibility to juggle all your responsibilities so therefore we also offer flexible working practices to help out in this respect.
• Charity Days: To support different causes, RELEX provides us with up to two days off to do charity work.
• Office Dogs: Your furry friend is always welcome in our London office