Customer Service Representative at Hired by Matrix, Inc in South Jordan, UT
- Company: Hired by Matrix, Inc
- Location: South Jordan, UT
- Posted: Sep 18, 2026
- Type: Contract
- Salary: $22 per hour
- Experience: 1+ years
Overview
Are you ready to build your career by joining a global financial institution? If so, our client is hiring a Customer Service Representative. Handle incoming phone calls regarding various service inquiries on accounts Respond with a high degree of accuracy and efficiency
Job description
- Are you ready to build your career by joining a global financial institution? If so, our client is hiring a Customer Service Representative.
Responsibilities
- Handle incoming phone calls regarding various service inquiries on accounts
- Respond with a high degree of accuracy and efficiency
- Consistently meet key department performance metrics
- Provide functional support for Cash Management products and services, Online and Mobile app, and general account or financial-related inquiries
Requirements
- College degree or previous contact center experience
- Minimum of 1 year experience in customer service, sales, or call center
- Ability to contribute in a fast-paced, team-oriented environment
- Aptitude to multi-task and adjust quickly to change
- Highly professional, career-driven, and committed to World-Class Service
- Financial services or banking experience
- Experience handling inbound calls and account-related inquiries
- Experience with Cash Management, online banking, and mobile banking support
- Demonstrated employment stability and a record of successfully completing prior assignments
Skills
Required
- Customer service
- Sales
- Call center experience
- Multi-tasking
- Adaptability
- Professionalism
- Commitment to World-Class Service
Preferred
- Financial services or banking experience
- Inbound call handling
- Account-related inquiries
- Cash Management
- Online banking support
- Mobile banking support