Service Advisor Mercedes-Benz at Long Mercedes-Benz in Chattanooga, TN
- Company: Long Mercedes-Benz
- Location: Chattanooga, TN
- Posted: Sep 18, 2026
- Type: Full-time
- Experience: 1+ years
Overview
Greets customers promptly Obtains customer and vehicle information Clearly reports all vehicle symptoms as described by the customer Determines and recommends needed maintenance base on age, mileage, and vehicle history Prepares complete and accurate estimate of cost for labor and parts
Responsibilities
- Greets customers promptly
- Obtains customer and vehicle information
- Clearly reports all vehicle symptoms as described by the customer
- Determines and recommends needed maintenance base on age, mileage, and vehicle history
- Prepares complete and accurate estimate of cost for labor and parts
- Establishes follow-up time
- Monitors the progress of each vehicle throughout the day, updating customers frequently
- Verifies that final invoice reconciles with work performed on the repair order
- Explains all completed work and charges to customers
Requirements
- Minimum 1 year experience in a service advisory role
- Knowledge of automobiles
- Positive attitude
- High volume mentality
- CSI focused
Skills
Required
- Knowledge of automobiles
- Positive attitude
- High volume mentality
- CSI focused
Benefits
- 401k
- Full Medical benefits
- Paid Vacation
- Paid Training