Medical Assistant - Clinical Research Assistant at Headlands Research in Maplewood, Minnesota

Job description

• Are you a recent graduate looking to gain hands-on experience? Are you an experienced MA looking to grow your skills in an exciting area of medicine? This is an exciting opportunity to work directly with patients, support clinical trials, and build real-world skills alongside experienced research professionals.
• As a Clinical Research Assistant/Medical Assistant, you’ll play a key role in supporting study visits, interacting with patients, and ensuring research is conducted safely and accurately. Whether you're planning a future as a Clinical Research Coordinator, healthcare provider, or pursuing advanced education, this role provides a strong foundation and meaningful exposure to a fast-paced, patient-centered environment.
• Gain hands-on experience working directly with patients in a clinical setting
• Learn the fundamentals of clinical research and how trials are conducted
• Build transferable skills for careers in healthcare, research, or biotechnology
• Work alongside experienced professionals who provide training and mentorship
• Create a strong foundation for advancement into roles like Clinical Research Coordinator or beyond
• Make a meaningful impact by helping bring new treatments and therapies to patients
• If you're looking to turn your academic experience into a meaningful, patient-focused career, this is a powerful place to start.

Responsibilities

• Study Preparation
• Prepare and maintain study documents, including source charts, study binders, regulatory binders, and laboratory kits.
• Schedule and confirm subject appointments, including ancillary visits such as diagnostic imaging and vendor-related services.
• Understand study protocols, inclusion/exclusion criteria, and regulatory requirements, ensuring compliance with FDA, Sponsor, and Good Clinical Practice (GCP) guidelines.
• Assist in participant recruitment by prescreening electronic medical records, following up on referrals, and coordinating outreach efforts.
• Participant Care and Interaction
• Provide subject care, including explaining study procedures, answering questions, and monitoring diary compliance.
• Conduct study procedures, such as collecting vital signs, performing ECGs, and completing study questionnaires.
• Perform follow-up and reminder calls to ensure subject adherence to visits and study protocols.
• Assist with participant stipend tracking and processing.
• Laboratory and Specimen Handling
• Perform blood draws (phlebotomy) and process biological samples, including shipping per study requirements.
• Maintain laboratory equipment, supplies, and temperature control systems, ensuring compliance with study protocols.
• Generate and file weekly temperature reports for laboratory systems.
• Data Entry and Management
• Enter and verify study data in Electronic Data Capture (EDC), Clinical Trial Management System (CTMS), and other databases.
• Address system-generated queries and perform quality control checks to ensure data accuracy and completeness.
• Assist with case report forms (CRFs) and source document completion, including query resolution under study coordinator guidance.
• Administrative and General Support
• Maintain and organize participant charts, Investigator Site Files, and other regulatory documents.
• Support clinical research coordinators (CRCs) by filing, scanning, and faxing required documents.
• Clean, stock, and maintain exam rooms and department supplies to ensure readiness for participant visits.
• Participate in investigator meetings, study teleconferences, and trainings.
• Assist with onsite or remote clinical research monitor visits.

Requirements

• MA experience, preferably within a fast-paced outpatient-based environment
• Strong attention to detail and ability to follow step-by-step procedures
• Ability to work efficiently in a fast-paced environment with changing priorities
• Strong communication skills and a professional, patient-focused demeanor
• Comfortable interacting with a diverse patient population
• Proactive, dependable, and eager to learn new skills
• Ability to balance multiple tasks and priorities throughout the day
• Professional, reliable, and eager to learn
• Bachelor's degree OR 2 years of college in a health-related program OR completion of a medical assistant, phlebotomist, or other healthcare-related program OR experience and training in conducting clinical trials with knowledge of ICH GCP required
• Certification as a Medical Assistant preferred
• Experience with medical terminology and laboratory procedures helpful.
• Strong attention to detail, with the ability to collect, compile, and analyze patient data accurately.
• Excellent interpersonal, communication (verbal and written), and customer service skills.
• Easily able to learn new computer or website applications (i.e. Electronic Medical Records, Clinial Trial Management Systems, etc.)
• Proven ability to prioritize tasks, meet deadlines, and adapt to a fast-paced work environment.
• Problem-solving skills with a proactive and solution-oriented approach.
• Strong organizational skills with the proven ability to prioritize tasks and meet strict deadlines
• Phlebotomy training and experience heavily preferred; willingness to become fully trained required

Skills

Required

• Strong attention to detail
• Strong communication skills
• Professional, patient-focused demeanor
• Proactive, dependable, eager to learn
• Ability to balance multiple tasks
• Excellent interpersonal skills
• Problem-solving skills
• Strong organizational skills
• Phlebotomy
• Electronic Data Capture (EDC)
• Clinical Trial Management System (CTMS)
• Electronic Medical Records