Receptionist at Wellpointe Inc in Burbank, California

Job description

• The Business Office Manager plays a vital administrative and operational role in supporting the delivery of Home Health (HH) and Hospice services. This position ensures accurate intake processing, document organization, scheduling, compliance, and efficient use of the Axxess platform. It also supports agency regulatory requirements and facilitates communication between care teams, physicians, and families.
• This is a high-responsibility support position ideal for someone with excellent organizational skills, strong familiarity with electronic health platforms, and a working knowledge of home health and hospice operations.

Responsibilities

• Admissions & Intake
• Process and input referrals; prepare admission packets and facility folders
• Schedule visits and distribute intake paperwork and updates to RN staff
• Upload and manage documents (POCs, RXs, labs) in Axxess
• Axxess & Document Management
• Oversee therapy schedules, physician/vendor setup, and NOA submissions
• Log signed orders, generate reports, and manage QA submissions to IQIES
• Compliance & Agency Operations
• Maintain required logs, dispose/order supplies, and manage quarterly meetings
• Support audits, in-services, and agency evaluations; coordinate IDG meetings
• Discharges
• Notify families of discharges, prepare required forms, and retrieve facility folders

Requirements

• Bachelor Degree - Health Administration (or Healthcare Management)
• 2-3 years of administrative or healthcare operations experience, HH/Hospice preferred
• Proficiency with Axxess or similar EHR systems
• Strong organization, communication, and attention to detail

Skills

Required

• Strong organization
• communication
• attention to detail
• Axxess or similar EHR systems

Benefits

• Work is conducted at both a typical office environment and on-site at assigned facilities, engaging with residents, families, and staff.
• Competitive wages and a comprehensive benefits package including Health Insurance (Medical, Dental, and Vision), Paid Sick Leave, and a 401k & Deferred Profit-Sharing Plan
• Opportunities for ongoing professional development and career growth.
• A dynamic, supportive, and collaborative work environment.
• $20 per hour, DOE