Vice President of Operations - Commercial Division at Wharton-Smith, Inc. in Sanford Office, 750 Monroe Road, Sanford, Florida, United States of America

Job description

• Posted Thursday, September 17, 2026 at 4:00 AM
• The VP of Operations position will effectively steer the Commercial Construction Business Units towards success, ensuring that all Business Units remain competitive while enhancing profitable growth, driving unwavering support to our people and providing efficient and responsive solutions to the needs of all or clients through operational excellence.
• This person will cultivate a culture of collaboration and empowerment, ensuring that every team member feels valued and motivated to contribute their best. By leveraging innovative practices and advanced technologies this position will strive for unparalleled operational efficiency. This position will be heavily focused on continuous improvement in all areas of the Operational side of our business. participate in, support and drive the outcome of our strategic plan. Moreover, the VP of Operations will instill the commitment to our people, operational excellence and sustainable profitable growth to drive every commercial project.
• Reports to Executive Vice President of Commercial Operations
• Coordinates and collaborates with Corporate Services Department Directors

Responsibilities

• Run key business unit meetings and ensure metrics are set and met and processes followed such as project forecast meetings and audits.
• Assist in developing strategic and tactical goals; drive goals to completion (create timelines, assign owners, monitor progress, anticipate and remove obstacles, contribute to the success, leverage strengths, address performance concerns, celebrate success)
• Create, contribute to, and manage data and analytic processes
• Contribute to creation of meaningful metrics and drive accountability, consequences, and celebrations
• Understand and support total customer experience, resolve problem, drive continuous improvement.
• Assist in problem resolution, driving consistency and ensuring adherence to company-wide procedures and processes
• Remove obstacles and barriers that hinder operations
• Act as a sounding board, mentor, teacher and confidant in decision-making and assist in the significant opportunity assessment and risk management decisions.
• Ensure that the organization is focused on learning, improving and reinforcing what success looks like when complications exist
• Be highly visible and approachable as demonstrated by resolving problems and contributing to success both for the business unit and the Company.

Requirements

• Education: Bachelor’s degree in Construction Management, Civil Engineering, or related field.
• Experience: 10-15 years in related role as an Operations Manager for a Commercial Construction Company with revenue of $1B+.
• Customer Focused
• Strategic and Tactical Thinker: Mental acuity to learn, anticipate, and solve problems quickly, understand business terms; retain and recall information that aids in decision-making and execution, question the status quo and analyze facts deeply.
• Strong communication: broad vocabulary, understands their own emotions to empathize and connect with others; assertive with making decision and controlling situations. Demonstrated presentation, written, and verbal communication skills
• Process-oriented: Organized, flexible, demonstrated ability to comprehend and use numbers and symbols for business understanding and to develop and drive business procedures. Mechanical interest in knowing how processes, technologies and methodologies work.
• People oriented: assertiveness and mental toughness to withstand criticism while showing empathy and guiding people and team in the right direction.
• Organized: Demonstrated, consistent excellence at planning and organizing. Adapt well to change and motivated to drive profitable, organizational growth.
• Coach: Encourage every employee and leaders to work at their maximum potential. Able to motivate, flexible and inclusive,
• Technology: Proficiency with hardware and software tools to empower data-driven decisions
• Construction: Proven experience leading leaders and teams in the construction industry, related market knowledge, vocational relevance.

Skills

Required

• Customer Focused
• Strategic and Tactical Thinker
• Strong communication
• Process-oriented
• People oriented
• Organized
• Coach

Benefits

• Employer-paid medical (HDHP) + preventive care
• Dental, vision, Rx & FSA options
• Employer-paid life, AD&D, STD & LTD
• Voluntary supplemental insurance options
• Parental leave & EAP support
• Tuition reimbursement
• 401(k) with 100% employer match up to 10% + bi-annual bonuses
• Generous paid time off (holidays, PTO, bereavement, volunteer)
• Community sponsorships & involvement
• Employee appreciation events & celebrations
• Company-paid trainings & certifications