Operations Analyst at BridgepointeCX in Indianapolis, Indiana, United States

Job description

• Can You Spot the Gaps and Make Things Run Smoother?
• At Bridgepoint Works, our projects depend on seamless operations, data-driven decisions, and continuous process improvements. If you're the kind of person who loves analyzing workflows, identifying inefficiencies, and implementing smart solutions, we want you on our team.
• As a Remote Operations Analyst, you'll be at the core of optimizing our business processes, ensuring our teams have the tools, insights, and strategies to work at peak performance.
• This is a remote role open to candidates residing in the USA, with a pay range of $40-$55 per hour.

Responsibilities

• - Analyze business processes and identify areas for improvement in efficiency, cost, and productivity.
• - Develop reports and dashboards to track performance metrics and provide insights to leadership.
• - Collaborate with different departments to streamline operations and remove bottlenecks.
• - Optimize workflows and implement best practices for operational excellence.
• - Assist in strategic planning and forecasting, ensuring data-driven decision-making.
• - Work cross-functionally to support IT, finance, and project management teams.
• - Monitor key performance indicators (KPIs) and suggest process adjustments as needed.

Requirements

• We need someone who thrives on solving problems, analyzing data, and making things work better. If you're highly organized, detail-oriented, and can turn complex data into clear, actionable insights, this is the role for you.
• - 3+ years of experience in operations analysis, business analysis, or process improvement.
• - Strong analytical skills with the ability to interpret data and make strategic recommendations.
• - Experience with workflow optimization, business intelligence tools, and performance tracking.
• - Excellent communication skills able to present insights clearly to stakeholders.
• - Ability to work remotely, manage multiple priorities, and adapt to a fast-paced environment.
• - Experience in engineering, construction, or infrastructure industries
• - Familiarity with ERP systems, automation tools, and process modeling software.
• - Background in data visualization, forecasting, or project management.

Skills

Required

• Strong analytical skills
• Experience with workflow optimization
• Experience with performance tracking
• Excellent communication skills
• Ability to work remotely
• Ability to manage multiple priorities

Preferred

• Familiarity with ERP systems
• Familiarity with automation tools
• Background in data visualization
• Background in forecasting
• Background in project management

Benefits

• - Competitive pay $40-$55 per hour.
• - 100% remote Work from anywhere in the USA.
• - High-impact role Your insights will directly improve company operations.
• - Growth opportunities A chance to develop and move into leadership roles.
• - Collaborative culture Work with a team that values efficiency and smart problem-solving.