Customer Service/ Operations Agent (night shift) *Tuesday-Saturday * at Expeditors International in Carson, CA, United States

Job description

• This position will support the movement of freight by managing daily truck operations from Carson, CA to Expeditors' North American network of offices/warehouses.
• This position is located within a warehouse facility and will primarily be computer work with some interaction with freight as needed.
• The position will require phone and email communication with Expeditors employees, trucking companies, and other strategic service providers.
• Tuesday-Saturday : Hours 16:00-00:30

Responsibilities

• Coordinate the loading and recovery of cargo
• Prepare paperwork for the transfer of freight within the network including load manifests and bills of lading.
• Manage system updates.
• Identify potential operational delays and capacity constraints in the ground network.
• Record system delays and perform root analysis as necessary.
• As needed examine freight for damage or exceptions

Requirements

• High School Degree or equivalent required
• Successful candidates must pass a background check
• Must be legally authorized to work in the United States
• Must not require future sponsorship for employment visa
• Fluent in English, both written and verbal
• Must have the ability to work overtime in support of the department’s needs
• Must be able to commute to the city of Carson, CA
• Comfortable with numbers and basic mathematical skills
• Comfortable working in a, warehouse environment
• Good computer skills (Word, Excel, and familiarity with PowerPoint)
• Ability to multi-task and prioritize throughout the workday while remaining focused and organized
• Demonstrated ability to be proactive in thought and action
• Strong organizational skills
• Analytical with a strong attention to detail
• Effective interpersonal skills, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Ability to work independently and in a collaborative team environment
• Willing to pitch in and help on last minute projects or assist team members
• Excellent written, verbal, and interpersonal communication skills
• Has a demonstrated strong work ethic, and reliability
• Overtime as needed

Skills

Required

• Ability to work overtime

Preferred

• Ability to multi-task and prioritize
• Proactive in thought and action
• Strong organizational skills
• Effective interpersonal skills
• Strong work ethic and reliability

Benefits

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• The hourly range $23-$26/hour