Fraud Prevention Analyst Lead at Mechanics Bank in Irvine, California

Job description

• Mechanics Bank is currently searching for a Fraud Prevention Analyst Lead to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site.
• Provides work direction and guidance to the Fraud Prevention Analysts by conducting analysis to identify trends relating to fraudulent or suspicious activity with payment services issuers, acquires and merchants. Researches account activity to assess the risk level to ensure customer satisfaction. This position is responsible for performing fraud monitoring related to the analysis of, in-clearing and internal On Us Checks, Deposits, Large Wire Transfers review and ACH transactions. Ensuring that all suspicious activity is reviewed in a timely manner to mitigate any potential risks.

Responsibilities

• Assist in training new employees and provides oversight in the day to day functions of the department. As a subject matter expert for employees to reach out to.
• Researches potential fraud and communicates possible solutions.
• Verify potential fraud On Us Checks, Deposit and ACH as identified in the Bank’s Fraud Detection System identifies high risk transactions with customer and/or business portfolios.
• Communicates fraudulent transactions with Management. Notify branch operations on any questionable items to obtain approval.
• Monitors customer and transactional records to identify unauthorized transactions and fraudulent accounts.
• Ensure confidentiality of all information collected during investigations. Maintain all Fraud Logs up to date for management and accounting purposes.
• Track and retain return data for future reference and reporting.
• Interacts with the bank and customers to validate information and confirm or cancel authorizations.
• Monitor status of Online Interfaces to ensure all communications lines are functional and resolve any problems with appropriate vendors. Perform end-of-day balancing with Federal Reserve, Core Deposits system, and foreign exchange correspondent relationship. Research and resolve wire validation errors.

Requirements

• 2 Year / Associate Degree preferred.
• AA Degree or equivalent experience preferred.
• Minimum 5 years experience in Banking Operations.
• Minimum 3 years Leadership experience preferred.
• Knowledge of investigative procedures and processes.
• Knowledge of banking standards, practices and procedures.
• Ability to utilize fraud detection software.

Skills

Required

• Leadership
• Communication
• Attention to detail
• Confidentiality
• Problem-solving
• Fraud detection software
• Banking systems
• ACH transactions
• Wire transfers

Benefits

• Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire.
• Medical, prescription, dental, and vision coverage for employees and their eligible family members
• Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits
• Health Savings Account with employer contribution
• Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit
• 401(k) and Roth 401(k) with company contribution
• 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program
• Supplemental Health plans, Voluntary Legal and Identity Theft Services
• 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year
• Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply)
• Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data.
• AIP Bonus Up To 10 %