RQ00687 - Sr. Software Developer at Source Code in Toronto, ON, Canada

Job description

• A Sr. Software Developer is requested to support the automation of the Agency's Intake and Onboarding process, particularly in response to the expanded scope of multi-service offerings made available through the Onboarding Request form. This initiative seeks to eliminate the need for health care practitioners to submit multiple requests, thereby streamlining the onboarding process and enhancing operational efficiency.

Responsibilities

• Review business requirements with stakeholders and clarify as needed.
• Walk through solution designs with Experience Optimization team, then build and unit test the approved solution in lower environments.
• Support stakeholders during validation and testing and document both the solution and promotion steps.
• Support the development and design of an aligned user profile management tool to support streamlined customer experience in line with PB4P goals.

Requirements

• 8+ years of hands-on experience with Remedy ARS Development.
• 8+ years working with backend data and BMC ITSM v9+ features.
• 8+ years of experience mapping business requirements into functional specifications
• Experience designing and building custom data-driven solutions
• Experience developing reports, ARS code, and integrations in Helix
• SaaS setting
• Public Sector Experience
• Bachelor's or master's in business, health, engineering, computer science, or a related field; or equivalent experience.
• Bachelor's or master's in business, health, engineering, computer science, or a related field; or equivalent experience.
• 4+ years of experience integrating Remedy solutions with Web Services.
• Proven team player who consistently meets demanding deadlines; adept at building relationships, facilitating discussions, and influencing outcomes with stakeholders both inside and outside the organization.
• Outstanding verbal and written communication abilities.
• Familiarity with privacy regulations and security best practices.
• Skilled in conducting design walkthroughs with project teams.
• Experienced in reviewing, analyzing, and updating product installation scripts, including encoding, testing, and debugging.
• Capable of delivering post-implementation support and resolving technical issues that arise afterwards.
• Able to create user and system documentation as needed.
• Comprehensive expertise with JIRA or comparable bug tracking platforms.
• Strong understanding of project delivery methods within a matrixed organizational structur

Skills

Required

• Remedy ARS Development
• Backend data
• BMC ITSM v9+ features
• SaaS setting
• Public Sector Experience

Preferred

• Delivering post-implementation support
• Creating user and system documentation

Benefits

• $87.38/hr - $104.86/hr Inc.
• $69.90/hr - $83.88/hr T4