RQ00432 - Sr. Project Manager/Leader at Source Code in Toronto, ON, Canada

Job description

• · Site / Client Engagement and Client Management
• · Site Contract Management
• · Site/Virtual Training and Troubleshooting
• · Project Go-live Schedule per Clinical Site
• · Project Risk/Issue Management
• · Service Management and Project Documentation
• · Deployment Reporting and Tracking

Responsibilities

• The Senior Project Manager/Lead is responsible for leading and supporting the eReferral future state initiatives, including management of issues, risks and service change requests to ensure successful and on-time deployment of the projects.
• · Manages all aspects of PCCG (Provincial Care Coordination Gateway) project to ensure delivery of project is on time, in scope and within budget, with a focus on cost-effectiveness, efficiencies and compliance with agile project management methodologies and frameworks
• · Engage with internal and external stakeholders; handle client relationships to manage expectations
• · Gather and develop requirements in order to create and maintain a detailed project schedule and/or integrated plan.
• · Proactively identify potential risk events and issues before they occur so that proper mitigating strategies can be developed; identify potential conflicts between project and functional areas
• · Work closely with teams at Ontario Health , such as Ontario Healths Identity and Access Management Service (ONE ID), the Ontario Health Service Desk, ONE Access Gateway team and eReferral Product team to support deployments/clients
• · Articulate and prioritize issues and risks and recommends mitigation strategies for decision makers
• · Facilitate training of end-users and distribution of materials and job aids; develop documents and support materials as required
• · Use appropriate strategies and actions to overcome resistance to change and capitalize on forces in support of change during all stages of projects concept, definition, planning, implementation and close-out
• · Ensure pre Go-live readiness: technical, configuration, workflow modifications
• · Provide go-live, troubleshooting and first 72 hours Warranty support pilot sites; facilitate transition to Operations
• · Develop project status reports, deployment reporting/tracking and maintaining and monitoring status reporting logs for stakeholders within Ontario Health and the regions
• · Update and monitor project document repository within MS Teams to ensure all documents are developed, reviewed and maintained in the repository

Requirements

• 7+ years of experience with and knowledge of Project Management concepts in managing electronic health-related projects, ideally with experience deploying clinical software systems (e.g. project goals, risk, scope, participant roles, planning and quality management)
• 7+ years of experience, Excellent communication skills both verbal and written, and strong stakeholder engagement skills
• 7+ years of experience with vendor management; ability to balance competing priorities to maintain good vendor relationships while hold them accountable to project deliverables
• 7+ years of experience, ability to manage tight deadlines and prioritize multiple projects
• Experience managing integration projects leveraging HL7 (Health Level Seven) and FHIR (Fast Healthcare Interoperability Resources)
• Public Sector experience

Skills

Required

• Project Management
• Stakeholder engagement
• Vendor management
• Communication (verbal and written)
• Managing tight deadlines
• Prioritizing multiple projects

Preferred

• HL7 (Health Level Seven)
• Public sector experience