Business Development Manager - St. Louis at Hydrafacial in United States of America

Job description

• Hydrafacial is the most-requested professional skin health treatment in the world. The Business Development Manager is the primary revenue relationship between SkinHealth Systems and its provider base — the person responsible for ensuring that every Hydrafacial account achieves its full clinical and commercial potential. This role directly drives consumable revenue, provider loyalty, and the long-term growth of the Hydrafacial brand within a defined territory.

Responsibilities

• Manage a defined territory of provider accounts for Hydrafacial and the full SkinHealth Systems treatment platform, proactively introducing new products, protocols, and treatment boosters to increase utilization and consumable reorder rates.
• Partner with each customer to develop individualized business plans that drive patient volume, improve treatment menu positioning, and increase practice revenue attributable to Hydrafacial.
• Drive second-system and trade-up device purchases within the existing customer base by identifying growth opportunities and building ROI-based business cases.
• Utilize trunk stock strategically to increase booster penetration, support in-office demonstrations, and expand treatment protocol adoption.
• Deliver hands-on clinical and business training to providers and their staff — independently or in partnership with the Regional Training Specialist — covering patient consultation, front desk coaching, and treatment protocols.
• Support provider loyalty program engagement, including the My Beauty Health app and online ordering platform, to improve operational efficiency and client retention.
• Execute field programs and in-office events to drive advanced treatment utilization and reinforce Hydrafacial's clinical and commercial value proposition.
• Collaborate cross-functionally with Capital Sales Managers, Regional Training Specialists, and Inside Business Development Managers to execute cohesive territory strategies.
• Represent SkinHealth Systems at customer events, regional meetings, and trade shows to strengthen provider relationships and brand presence.
• Maintain accurate and complete daily documentation of all customer interactions, business plans, and activities in Salesforce.
• Perform other duties as assigned.

Requirements

• Required
• High school diploma or GED.
• Minimum 5 years of account management experience selling into the aesthetics (cash-pay) market — dermatology, plastic surgery, or med-spa.
• Maintain a valid driver's license and reliable personal vehicle.
• Demonstrated success helping medical practices or med-spas build a business around a clinical product or device.
• Experience developing tools, processes, and programs designed to drive patient volume at an owner-operated business level.
• Strong clinical, sales, and business acumen with ability to communicate ROI and value proposition effectively.
• Proven track record of quota achievement and MBO attainment.
• Ability to strategically upsell, forecast accurately, and leverage internal resources to achieve goals.
• Exceptional communication, planning, and organizational skills.
• Ability to build and sustain strong client relationships that increase product utilization.
• Ability to travel up to 75% by automobile or plane.
• Flexibility to attend evening and weekend events as needed to support customer business development.
• Bachelor's degree in Business Administration, Marketing, or a related field.
• Aesthetic license.
• Experience with Salesforce CRM.

Skills

Preferred

• Aesthetic license.
• Experience with Salesforce CRM.

Benefits

• PERKS! Benefits include: Medical insurance, dental insurance, vision insurance, FSAs, HSAs, accident insurance, pet insurance, company-paid life and AD&D insurance, company-paid long-term and short-term disability insurance, 401(k) with employer match, paid time off (PTO), and paid holidays.
• An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Hydrafacial's total rewards package for our employees. Other rewards may include annual bonuses, long-term incentives based on level, paid time off, and region-specific benefits. Come grow and GLOW with us!
• We mean it when we say you’ll LOVE this role.
• Base Pay: $85,000 + Commission