Inside Sales Center Agent at Mellick Group - Renewal by Andersen of Central FL, Jacksonville, Tampa & the Gulf Coast in Orlando, FL

Job description

• At Renewal by Andersen, we deliver a signature service experience unlike any other in the home improvement industry. As a premium window and door replacement company, we recognize that our Inside Sales Center Agents are more than representatives; they set the tone, spark meaningful conversations, and create memorable first impressions for every homeowner we serve.
• If you’re looking for a career that’s rewarding, fun, and full of real growth potential, then click ‘Apply Now’ to join our elite team!
• As an Inside Sales Center Agent, you will identify, engage, and create opportunities with prospective homeowners across our multiple markets. Your goal will be to maximize the conversion rate of all incoming calls, leads, and inquiries into scheduled appointments for our team of elite sales consultants.

Responsibilities

• Professionally respond to inbound calls, emails, and live chats regarding homeowner inquiries
• Record detailed notes for each homeowner interaction proficiently and accurately
• Qualify incoming leads while generating interest in our products and services
• Schedule in-home sales consultant appointments and collaborate with the team as needed
• Provide excellent customer service and resolve issues with urgency and professionalism

Requirements

• High School Diploma or Equivalent
• At least 1yr of Sales & Marketing Experience
• At least 1yr of Customer Service & Professional Phone Etiquette Experience
• Prior Experience within the Home Improvement or Appointment Setting Industry is a Plus
• Must have reliable transportation
• Must be comfortable utilizing dual computer screens
• Must be proficient with computers and able to type at least thirty words per minute
• **Must be willing to undergo a criminal background check**
• **This Company Participates in E-Verify**

Skills

Required

• Sales
• Marketing
• Customer Service
• Professional Phone Etiquette
• Computer proficiency
• Typing at least 30 words per minute
• Comfortable with dual computer screens

Preferred

• Home Improvement Industry Experience
• Appointment Setting Experience

Benefits

• A Culture People Love – proudly recognized as a Top 10 Best Place to Work for 4yrs in a row
• Time to Recharge – enjoy paid time off plus six paid holidays to support your work-life balance
• Health & Peace of Mind – medical, dental, vision, and life insurance to support your wellbeing
• Join a Company Where Growth is Real – over 60% of our leaders were promoted from within
• Paid Training – comprehensive training with a supportive team committed to your success
• Income (On Average): $40,000yr - $60,000yr (Base + Performance Bonus) (Paid Weekly!)
• Schedule: Monday - Friday 10AM - 7PM | Saturday & Sunday 9AM - 5:30PM
• Full-Time | At Least 1 Weekend Shift Per Week