RQ00200 - Sr. Program Manager at Source Code in Toronto, ON, Canada

Job description

• The Senior Program Manager (IT) is responsible for leading large‑scale, complex, multi-year technology programs that span business areas, delivery teams, and vendor partners. This role provides strategic oversight, governance, and end-to-end delivery leadership to ensure programs meet business objectives, align with enterprise architecture standards, and deliver measurable value. The Senior Program Manager drives collaboration across cross-functional teams, manages risks and financials, and ensures solutions are delivered on time, within scope, and within budget.

Responsibilities

• · Define program vision, scope, objectives, and success measures in alignment with enterprise and business strategies.
• · Develop multi-year program roadmaps, integrating business priorities, technology strategy, budget constraints, and resource capacities.
• · Provide leadership across multiple concurrent projects, ensuring cohesive and coordinated delivery.
• · Establish program governance, including decision-making forums, reporting structures, and performance metrics.
• · Lead communication with senior executives, business partners, and technical leadership to ensure alignment and transparency.
• · Manage competing priorities and negotiate acceptable solutions across stakeholder groups.
• · Oversee end-to-end planning, execution, monitoring, and closure of program components.
• · Drive program status reporting, including progress, risks, issues, dependencies, and budget health.
• · Ensure quality assurance practices, architectural alignment, and adherence to IT policies and standards.
• · Develop and manage multi‑year program budgets, forecasts, and investment proposals.
• · Allocate and optimize resources across project teams, vendor partners, and shared services.
• · Oversee procurement activities, contracts, and vendor performance.
• · Identify, document, and mitigate program risks and issues throughout the delivery lifecycle.
• · Lead escalation management, cross-team dependency resolution, and scope change control.
• · Implement best practices focused on proactive risk detection, transparent reporting, and strong program control frameworks.
• · Provide coaching, guidance, and direction to project managers, business analysts, technical leads, and delivery teams.
• · Foster a culture of collaboration, accountability, and continuous improvement.
• · Champion diversity, inclusion, psychological safety, and high-performance team principles.

Requirements

• 8+ years of experience, developing multi-year program roadmaps,
• 8+ years of experience overseeing end-to-end planning, execution, monitoring, and closure of program components.
• 8+ years of experience establishing program governance, including decision-making forums, reporting structures, and performance metrics.
• Bachelor's degree in Computer Science, Information Technology, Business Administration, or equivalent experience.
• · Bachelor's degree in Computer Science, Information Technology, Business Administration, or equivalent experience.
• · 8+ years of progressive experience in IT project/program management, including leadership of large, complex, multi-stakeholder initiatives.
• · Experience in Agile, Waterfall, and hybrid delivery methodologies.
• · Strong understanding of enterprise IT systems, system integration, cloud technologies, cybersecurity, and solution delivery.
• · Advanced skills in program planning, financial management, risk management, and governance.
• · Demonstrated ability to manage vendors, contracts, and third-party delivery partners.
• · Exceptional communication, negotiation, and relationship‑building skills.
• Public Sector Experience
• · PMP, PgMP, or PMI-ACP
• · PROSCI Change Management
• · Agile/Scrum certifications (e.g., CSM, SAFe)
• · PMP, PgMP, or PMI-ACP
• · PROSCI Change Management
• · Agile/Scrum certifications (e.g., CSM, SAFe)

Skills

Preferred

• PMP, PgMP, or PMI-ACP
• PROSCI Change Management
• ITIL

Benefits

• Note: The higher end of the range is intended for absolutely exceptional candidates who meet all must-have requirements and most or all nice-to-have qualifications. The client will evaluate candidates based on both rate expectations and overall skill set when shortlisting.
• $105.92/hr - $127.10/hr Inc.
• $84.73/hr - $101.68/hr T4