Software Quality Assurance Analyst at Ninth Brain in Frankenmuth, MI
- Company: Ninth Brain
- Location: Frankenmuth, MI
- Posted: Sep 18, 2026
- Type: Full-time
- Salary: $60,000 - $68,000
- Experience: 4+ years
Overview
Join Our Team as a QA Software Analyst at Ninth Brain! Competitive salary $60,000- $68,000 Are you ready to play a vital role in ensuring the quality and reliability of innovative software solutions? Ninth Brain is seeking a detail-oriented QA Software Analyst who is more than just a tester—they are…
Job description
- Join Our Team as a QA Software Analyst at Ninth Brain!
- Competitive salary $60,000- $68,000
- Are you ready to play a vital role in ensuring the quality and reliability of innovative software solutions? Ninth Brain is seeking a detail-oriented QA Software Analyst who is more than just a tester—they are a quality champion dedicated to enhancing our platform and delivering an exceptional user experience.
Responsibilities
- Ensure Software Excellence – Identify, document, and track bugs while ensuring our platform meets the highest quality standards.
- Collaborate with Developers – Work closely with our development team to understand features, troubleshoot issues, and improve product performance.
- Conduct Thorough Testing – Execute manual and automated test cases across various environments to validate functionality, usability, and security.
- Drive Continuous Improvement – Provide valuable feedback to refine processes, enhance efficiency, and ensure seamless user experiences.
- Maintain Ninth Brain’s Standard – Uphold our commitment to delivering a reliable, user-friendly, and innovative platform.
- If you have a passion for quality assurance, an eye for detail, and a commitment to delivering outstanding software solutions, we’d love to have you on board! Join us and be a key part of a company that values precision, collaboration, and continuous improvement.
- Quality Assurance & Testing: Develop and execute comprehensive test plans, test cases, and test scripts to identify defects and ensure that our software meets all quality standards.
- Collaboration: Work closely with Project Managers, Developers, and Designers to understand project requirements, provide feedback, and ensure smooth integration of new features.
- Problem Solving: Identify, document, track software defects, and work with the defect, and work with the development team to troubleshoot and resolve issues promptly.
- Process Improvement: Continuously improve QA processes by incorporating industry's best practices and emerging trends in software testing.
- Reporting: Provide detailed and clear reports on testing outcomes, including bug severity and potential impact, to facilitate informed decision-making.
- Client Focus: Ensure that the final product aligns with client expectations and enhances overall user experience.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
- 2-4 years of experience in software testing or quality assurance
- 6 + months of experience working remotely
- Strong knowledge or QA methodologies and testing types
- Experience gathering requirements from stakeholders to define clear testing objectives
- Proficiency in debugging techniques to troubleshooting issues effectively
- Familiarity with Agile methodologies
- Experience with testing in the .NET framework
- Understanding of DevOps practices and their role in the software development lifecycle
- Detail-oriented with a passion for improving product quality
- Strong problem-solving skills and a collaborative mindset
- Excellent analytical and communication skills
- Ability to work effectively in a fast-paced, team-oriented environment
- Self-motivated, results-driven, and able to perform well under pressure
- Certified Software Tester or Quality Engineer Certificate
- Proficiency with Jira Platform
- Experience in the EMS Industry
- Experience with API testing tool (e.g. Postman, Hoppscotch)
- Hands-on experience with test automation tool (e.g. Playwright)
- Does this sounds like you? Apply today!
Skills
Required
- Familiarity with Agile methodologies
Preferred
- Proficiency with Jira Platform
- Experience in the EMS Industry
Benefits
- Medical, dental, and vision coverage
- 401(k) retirement plan with company matching
- Parental Leave
- Disability Insurance
- Group and Voluntary Life Insurance
- A generous schedule of paid holidays, including your birthday, summer Friday program, and PTO
- Monthly stipend to offset phone and internet services for working remotely
- Monday to Friday schedule except when traveling for tradeshows
- Work from the comfort of your home office
- Stay connected with the team via phone, Zoom chat, and scheduled meetings
- Fun in-person company quarterly outings
About Ninth Brain
Ninth Brain is a professional services firm that enables first responder organizations to focus on what’s important: less on paperwork and more on saving lives. Launched in 2001, Ninth Brain is a Michigan-based software company that has developed a suite of tools that provides a centralized solution to help organizations with maintaining their daily operations. These tools include tracking required credentials, providing a robust learning management system, creating forms/checklists, managing workforce scheduling, and much more.