SFMC Technical Product Owner at Access To Future in Jersey City, NJ, United States

Job description

• About the job SFMC Technical Product Owner
• Looking marketing cloud developer technical product owner.
• Overseas marketing technology and CRM, relationships at the brand level, sets the strategy on the biz side. He can recommend to other groups (brand side needs a TPO as well).
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• The Technical Consult acts as an advocate and technical representative/liaison between the client, managers, 3rd party partners, and development teams. This person will be focused on applying a deep understanding of our clients program into the translation of translating technical and business needs to respective recipients, with a focus on overall architecture, cohesion, communication, and organization of the work on the clients account. This person will also be the communication hub for technical knowledge.

Responsibilities

• Advocate best practices to client/internal team around all technical aspects of the account/client engagement
• Aggregating requirements in a technically astute manner utilizing inputs from the manager and technical teams, as well as a deep understanding of the technical components of the program
• Documenting technical requirements, and obtaining estimates for completion
• Ensuring work across the team is aligned to meet expectations for deliverables
• Answering requirements questions raised by the team and updating documentation accordingly
• Removing impediments or guiding the team to remove impediments by involving the right personnel
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged
• Facilitating discussion, decision making, and conflict resolution
• Assisting with internal and external communication, improving transparency, and radiating information
• Point of Contact with related 3rd party partners to ensure transparency and efficiencies in all technical needs

Requirements

• Required SkillsSales Force Marketing cloud experience is a MUST Sales Force Certified Must have been a product owner/ developer type of roles within Sales ForceBasic QualificationsAdditional SkillsJob Description
• 
• 3+ years of experience inside of Salesforce Marketing Cloud in a technical capacity
• Knowledge of Interaction Studio, Datorama, Salesforce CDP, and other Marketing Cloud related applications
• Familiarity with Salesforce Core (Sales Cloud, Service Cloud, and others)
• Ability to communicate, identify challenges/issues with platform and explain to business side and technical resources in org.
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• 7+ years of relevant experience
• 3+ years of experience inside of Salesforce Marketing Cloud in a technical capacity
• Knowledge of Interaction Studio, Datorama, Salesforce CDP, and other Marketing Cloud related applications
• Familiarity with Salesforce Core (Sales Cloud, Service Cloud, and others)
• Sound knowledge of documentation procedures, programming procedures/methods, and program flow charts
• Expert knowledge of System Analysis and Workflow Management
• Ability to understand complex database systems
• Excellent organizational & time-management skills with the ability to handle multiple tasks
• Ability to work with diverse group of professionals in close cooperation
• Excellent written and verbal communication skills
• Ability to explain business and technical requirements to 'non-technical' team members
• Responsive to questions, concerns and requests
• Excellent problem-solving skills. Ability to identify new, different ways to use our existing technology and processes, and also how to leverage new tools and technology
• Demonstrated ability to think critically and creatively to develop innovative solutions
• Strong analytical skills with the ability to analyze data sets to determine trends, establish strategies, and make decisions
• Any SFMC certs
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Skills

Required

• Salesforce Marketing Cloud experience
• Salesforce Certified

Preferred

• Any SFMC certs