Veterinary Receptionist at Vetcelerator in Myrtle Beach, South Carolina, United States

Job description

• We are looking for an experienced veterinary receptionist. Must be customer service savvy with a happy attitude.
• Ideal candidates will have at least 2 years of customer service experience in a veterinary practice, strong verbal and written skills, and proficiency with practice management software platform(s).
• Candidates must be able to work Monday through Friday from 8 a.m. to 6 p.m. with a day off during the week. We are closed on all major holidays. We offer PTO after one year of full-time employment.
• As an Experienced Veterinary Receptionist, you will be essential in delivering outstanding customer service while managing the front desk operations of our veterinary practice. Your core skills in veterinary experience and animal handling will enable you to assist clients effectively and ensure the well-being of their pets. Additionally, your premium skills in medical collection and knowledge of veterinary terminology will help our team provide high-quality care. With a focus on pet care and client communication, you will help create a welcoming environment for animals and their owners. Join us in making a difference in the lives of pets and their families.

Responsibilities

• Greet and assist clients and their pets with exceptional customer service.
• Manage appointment scheduling and maintain accurate patient records.
• Handle animals with care, ensuring their comfort and safety during visits.
• Utilize veterinary terminology to communicate effectively with the veterinary team.
• Assist in basic animal care tasks, including restraint and examination preparation.
• Support medical collection processes as needed, ensuring compliance with policies.

Requirements

• BASIC Operations Compliance Records Scheduling Preparation Software Customer Service Communication Management

Skills

Required

• Customer service
• Verbal and written communication
• Practice management software
• Veterinary terminology
• Animal handling
• Appointment scheduling
• Medical collection
• Compliance
• Records management