Medical Virtual Assistant (HIPAA-compliant) at Gentask Virtual Assistance Services in Brooklyn Park, Minnesota, United States

Job description

• Job Title: Medical Virtual Assistant (Part-Time, EST Hours)
• Location: Remote (Must be available MondayFriday, 10 AM 2 PM EST)
• Industry: Healthcare / Wellness Coaching
• Job Type: Part-Time
• Were looking for a proactive and highly organized Medical Virtual Assistant to support a growing wellness-focused healthcare practice. The ideal candidate is fluent in English, experienced in patient communication, and tech-savvy with digital tools commonly used in modern healthcare and wellness coaching.

Responsibilities

• Patient Coordination
• Follow up with patients after bookings
• Provide timely and professional support via phone (Spruce or RingCentral)
• Scheduling & EMR Management
• Manage provider schedules using Practice Better
• Coordinate calendar availability (must be online 10 AM 2 PM EST)
• Email Marketing
• Create and manage email sequences
• Design and send campaigns using Flodesk
• Social Media Support
• Design engaging graphics with Canva
• Schedule and post content to Instagram
• Respond to messages and comments to boost engagement

Requirements

• Fluent spoken English (for real-time communication)
• Experience with Practice Better (EMR platform)
• Proficient with Spruce or RingCentral
• Skilled in Flodesk (email automation)
• Canva for social media design
• Instagram content management and engagement
• HIPAA-compliant work practices
• Background in wellness coaching or healthcare
• Tech-savvy, detail-oriented, and self-motivated

Skills

Required

• Fluent spoken English
• Practice Better (EMR platform)
• Spruce or RingCentral
• Flodesk (email automation)
• Canva

Preferred

• HIPAA-compliant work practices