RQ00713 - Program Manager - Senior at Source Code in Toronto, ON, Canada

Job description

• Digital Excellence in Health portfolio is undertaking a modernization program intended to identify opportunities across people, process and technical domains that can support the acceleration of work, uncover opportunities for operational efficiencies and realize cost savings. These workstreams involve multiple deliverables, dependencies, governance touchpoints and partner groups and require a consistent program management approach to maintain momentum and support decision-making. The purpose of this request is to acquire a Senior Program Manager to provide senior-level oversight, coordination and delivery management across multiple workstreams that support Modernization Programme. This role is required to ensure integrated planning, disciplined execution, timely escalation of issues and risks, and sustained alignment across internal and external partners while a complex portfolio of interdependent deliverables is advanced.

Responsibilities

• Provide program management leadership and expertise of large scale, highly complex, high profile and high-risk initiatives that may be multi-jurisdictional and/or enterprise-wide.
• Ensure accountability for the program's centralized group of projects and their successful full life cycle delivery.
• Ensure programs are delivered cost effectively and efficiently, and in compliance with organization's methodologies, standards and frameworks.

Requirements

• 15+ years of demonstrated experience leading and overseeing program digital strategy definition from inception through to project close-out and any required transition to operations, business planning, benefits identification and organization funding requests for I&IT programs.(HM looking for strategic experience)
• 10+ years of demonstrated experience understanding and articulating I&IT executive expectations and translating into program deliverables
• 15+ years experience directing, managing and leading multidisciplinary project teams including multiple Project Managers, each responsible for an element of the project and associated matrix team members
• 15+ years experience providing a program/portfolio view of project inter-dependencies and external project dependencies, monitoring and reporting on exposure levels
• Significant experience with change management and transformation principles and best practices
• 
• 15+ years of demonstrated experience leading and overseeing program digital strategy definition from inception through to project close-out and any required transition to operations, business planning, benefits identification and organization funding requests for I&IT programs.
• 10+ years of demonstrated experience understanding and articulating I&IT executive expectations and translating into program deliverables
• 15+ years experience directing, managing and leading multidisciplinary project teams including multiple Project Managers, each responsible for an element of the project and associated matrix team members
• 15+ years experience providing a program/portfolio view of project inter-dependencies and external project dependencies, monitoring and reporting on exposure levels
• 10+ years experience with lean methodologies, change management and transformation principles and best practices
• 10+ years of progressive leadership experience in the capacity of coach and developer of all levels of talent
• Public Sector Experience highly preferred
• Transformation & Strategic Leadership
• Ability to define and drive multi-year transformation roadmaps aligned to business outcomes
• Strong change management (stakeholder alignment, adoption, comms, resistance handling)
• Experience with operating model redesign (product-centric vs project-based, platform models)
• Clear linkage between technology investments and measurable value (ROI, OKRs)
• Cloud & Modern Architecture Fluency
• Solid understanding of cloud platforms (Azure/AWS/GCP) and migration patterns (rehost, refactor, replatform)
• Knowledge of modern architectures: microservices, APIs, event-driven, data platforms
• Familiarity with FinOps and cloud cost governance
• Ability to guide application rationalization and tech stack consolidation
• AI & Automation Enablement
• Practical understanding of AI/ML use cases (not just theory) and where they drive value
• Experience accelerating AI adoption (governance, responsible AI, data readiness)
• Identifying and scaling automation opportunities (RPA, workflow automation, copilots)
• Balancing innovation vs. risk, ethics, and compliance
• Delivery Excellence (Product + Agile at Scale)
• Deep experience with Agile, SAFe, or product operating models
• Driving value-based delivery (prioritization tied to outcomes, not just outputs)
• Managing large, complex programs with interdependencies
• Strong execution rigor: planning, RAID management, governance, metrics
• Ability to shift teams from project mindset product mindset
• Financial & Operational Optimization
• Proven ability to identify and execute cost savings and efficiency opportunities
• Experience with technology rationalization (apps, vendors, platforms)
• Strong grasp of business cases, funding models, and benefits tracking
• Vendor and partner management (including SI oversight)
• Stakeholder & Influence Skills (Critical differentiator)
• Executive communication—translating tech into business impact
• Influencing across business + IT + external partners without direct authority
• Navigating complex org dynamics and competing priorities
• Data & Decision-Making Mindset
• Using data to drive decisions (KPIs, OKRs, transformation metrics)
• Comfort with data strategy, governance, and analytics enablement

Skills

Preferred

• Transformation & Strategic Leadership
• Cloud & Modern Architecture Fluency
• AI & Automation Enablement
• Financial & Operational Optimization
• Stakeholder & Influence Skills
• Data & Decision-Ming Mindset

Benefits

• $108.81/hr - $130.58/hr Inc.
• $87.05/hr - $104.46/hr T4