HR Operations & Compliance Supervisor at Dental Care Alliance in US-FL-Sarasota

Job description

• The HR Operations & Compliance Supervisor is a highly organized, detail-oriented professional
• responsible for supervising and administering a broad portfolio of HR operational programs, projects,
• systems, vendors, compliance activities, and employee programs. Serving as a key operational leader
• within the HR Operations and Total Rewards team, this role independently manages multiple priorities
• requiring cross-functional coordination, strong project management, attention to detail, and sound
• judgment, while directing the day-to-day work of assigned compliance staff.
• The position serves as the HR point of contact for mergers and acquisitions (M&A), coordinating
• activities from due diligence through integration, and provides day-to-day oversight of HR case
• management, employee referral programs, HR communications, employment screening and motor
• vehicle monitoring vendors, professional licensing and certifications, student debt reduction programs,
• HR policies, and other HR initiatives. The role directly supervises one employee, the HR Compliance
• Coordinator, and is accountable for the accuracy, timeliness, and compliance integrity of that work.

Responsibilities

• Mergers & Acquisitions
• • Serve as the primary HR contact for mergers, acquisitions, and integrations, developing and
• maintaining project plans, timelines, milestones, deliverables, and action items.
• • Coordinate HR due diligence, including employee data, compensation and benefits
• information, policies, compliance requirements, HR systems, and other workforce-related
• information.
• • Coordinate activities across HR, Payroll, Benefits, Talent Acquisition, IT, Finance, Legal,
• Operations, and other stakeholders.
• • Track project progress, identify risks and dependencies, and escalate issues when
• appropriate.
• • Support the integration of acquired employees into HR systems, processes, policies,
• programs, and vendors, including related employee communications and transition activities.
• • Maintain M&A documentation, ensure outstanding integration items are completed, and
• provide regular updates to HR leadership and stakeholders.
• HR Case Management
• • Serve as the primary HR Operations contact for the HR case management system, including
• administration of workflows, categories, permissions, and enhancements.
• • Monitor case volumes, trends, response times, and service levels, and maintain related
• reports and metrics.
• • Coordinate system issues and enhancements with HR technology partners and vendors.
• • Identify opportunities to improve processes, employee experience, and HR service delivery
• across all assigned programs
• Employee Referral Program
• • Coordinate day-to-day administration of the employee referral program, including guidelines,
• eligibility requirements, processes, and employee-facing information.
• • Track employee referrals and coordinate approvals and incentive payments with Talent
• Acquisition, Payroll, Finance, and HR teams.
• • Monitor participation and program activity and recommend enhancements.
• HR Communications
• • Coordinate HR communications across the HR team, partnering with subject matter experts to
• develop clear, accurate, and timely employee communications.
• • Maintain HR communication calendars and coordinate communication schedules.
• • Assist with employee announcements, FAQs, program communications, policy updates, and
• other HR materials, including those tied to M&A activity and major HR initiatives.
• Vendor Management
• • Manage day-to-day relationships with vendors supporting background checks, employment
• screening, I-9 verification, and motor vehicle monitoring.
• • Monitor vendor performance, service levels, issue resolution, and compliance requirements,
• and identify opportunities to improve efficiency.
• • Coordinate required motor vehicle monitoring activities and related follow-up.
• • Maintain vendor documentation and records and assist with evaluations, implementations,
• renewals, and transitions as needed.
• Compliance: Professional Licensing & Certifications
• • Oversee the HR Compliance Coordinator's maintenance of professional licensing and
• certification records for dentists, hygienists, dental assistants, and other applicable clinical
• employees.
• • Monitor license and certification expiration dates and renewal requirements, and coordinate
• notifications and follow-up to ensure credentials remain current.
• • Maintain accurate documentation and tracking systems.
• • Partner with Operations and clinical leadership to resolve licensing or certification issues and
• support internal and external audits.
• HR Policies & Procedures
• • Maintain the organization's HR policies and procedures, including documentation and version
• control.
• • Coordinate periodic policy reviews and updates with HR leadership and Legal.
• • Support the communication and implementation of policy changes and ensure policies remain
• accessible within HR systems and resources.
• • Research HR practices and regulatory developments as needed to support policy updates.
• Student Debt Reduction Program
• • Coordinate administration of the organization's student debt reduction/assistance program,
• including eligibility, enrollment, documentation, and tracking.
• • Coordinate with third-party vendors, Payroll, Benefits, and Finance as appropriate.
• • Maintain program materials and employee communications and monitor program activity.
• Supervisory Responsibility
• • Directly supervises the HR Compliance Coordinator, including assigning work and priorities,
• reviewing accuracy and timeliness of compliance records, providing coaching and
• development, and participating in hiring and performance discussions with HR leadership.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• • 4–7 years of progressive HR experience, preferably in HR Operations, HR Programs, Total
• Rewards, HRIS, or a related discipline, including prior supervisory, team lead, or work
• direction experience.
• • Experience coordinating HR projects, programs, or vendor relationships in a multi-site
• environment preferred; prior M&A or integration support is a plus.
• • Proficiency with HRIS platforms, case management tools, and Microsoft Office applications,
• including Excel, Word, PowerPoint, and Teams.

Skills

Required

• Project Management
• Attention to Detail and Accuracy
• Collaboration and Stakeholder Management
• Communication
• Judgment and Confidentiality
• Supervision and Team Development
• HRIS platforms
• Case management tools