USA - Associate Finance Manager at Mindlance in Hoboken, NJ

Job description

• This temporary role leads day-to-day NA Collections and Cash Application operations during a period of transformation, helping protect cash flow, controls, customer experience, and partner performance. The Team Lead will drive priorities, surface risk early, and coordinate timely resolution of receivables issues across internal teams, customers, and external partners. This role helps protect cash flow, working capital, controls, and customer experience while supporting a more disciplined, insight-led Collections and Cash Application operating model.

Responsibilities

• Lead daily Collections and Cash Application priorities, execution, service levels, and issue resolution.
• Manage third-party partner performance through governance routines, escalation management, and clear ownership.
• Support management of approximately $800MM in receivables, focusing on cash flow, percent current, overdue balances, and 90+ aging.
• Partner with Credit, Sales, Customer Operations, Finance, customers, and external partners to resolve payment risks and escalations.
• Monitor aging, disputes, deductions, unapplied cash, and broken commitments to identify risk and drive corrective action.
• Lead huddles, governance calls, and stakeholder updates to align priorities and maintain receivables visibility.
• Support audit readiness, control compliance, SOPs, escalation paths, backup coverage, and transition documentation.
• Identify process improvements, automation opportunities, and root-cause actions that reduce manual work and recurring issues.

Requirements

• Bachelor’s degree in Finance, Accounting, Business, or a related field preferred; equivalent relevant experience will be considered.
• 5+ years of experience in Accounts Receivable, Collections, Cash Application, Credit, Finance Operations, or related areas.
• Strong knowledge of end-to-end AR processes, including collections, cash application, deductions, disputes, unapplied cash, and working capital management.
• Ability to lead high-volume operations, manage competing priorities, and maintain service stability in a fast-paced environment.
• Experience managing third-party partners, shared service teams, or external providers through performance routines and escalation management.
• Strong analytical skills to interpret receivables trends, service metrics, payment behavior, and working capital indicators.
• Strong stakeholder management skills, with the ability to communicate clearly, escalate risk, influence decisions, and drive issue resolution.
• Experience supporting transformation, transition, or organizational change while maintaining business continuity.
• Proficiency with SAP and Microsoft Office applications, especially Excel and PowerPoint; reporting tool experience preferred.
• Strong problem-solving skills, with the ability to work through ambiguity, identify root causes, remove barriers, and drive issues to closure while protecting cash flow and customer service.

Skills

Required

• Accounts Receivable
• Collections
• Cash Application
• Credit
• Finance Operations
• SAP
• Microsoft Office (Excel, PowerPoint)
• Analytical skills
• Stakeholder management
• Problem-solving
• Communication
• Leadership

Preferred

• Reporting tool experience

Benefits

• Health insurance
• 401(k)
• Dental Insurance
• Vision Insurance
• Referral Program
• Travel Allowances