Backend Engineer, POS & Integrations at Presto in Dallas, Texas, United States

Job description

• Backend Engineer, POS & Menu Integrations
• We are looking for a Backend Engineer to help build and scale the core systems that power Presto's Voice AI platform.
• This role sits at the heart of our POS & Menu Integration team, where you will design and maintain the backend infrastructure that enables real-time voice ordering. You'll work on ingesting, normalizing, and synchronizing data across a wide range of Point of Sale (POS) systems, ensuring our platform understands menus, availability, pricing, and ordering logic in real time.
• Success in this role requires strong backend engineering fundamentals, a systems-thinking mindset, and the ability to build highly reliable, scalable services in a fast-paced environment.
• We move at the speed of AI. This is a high-ownership environment where engineers have direct impact on real-world systems operating at scale. You'll work on technology that is deployed in live customer environments and directly drives business outcomes.
• This role offers the opportunity to solve complex integration challenges, build highly reliable systems, and shape how voice AI interacts with the physical world.

Responsibilities

• Build and scale backend systems
• Design and develop scalable APIs, services, and data pipelines.
• Build systems that ingest, normalize, and sync POS and menu data across multiple integrations.
• Ensure high availability, reliability, and performance of production systems.
• Own system performance and reliability
• Optimize systems for latency, scalability, and uptime.
• Monitor, troubleshoot, and resolve production issues.
• Implement best practices for security and data protection.
• Write high-quality, maintainable code
• Write clean, efficient, and well-documented code.
• Develop reusable and testable components with strong emphasis on test coverage.
• Participate in code reviews and contribute to engineering best practices.
• Contribute to architecture and infrastructure
• Design backend architectures and make key technical decisions.
• Set up and manage infrastructure for owned services.
• Work with event-driven systems and data synchronization patterns.
• Collaborate across teams
• Partner with product, AI, and integration teams to deliver new features.
• Translate real-world restaurant workflows into scalable technical solutions.
• Contribute to technical documentation and system design discussions.

Requirements

• 4+ years of experience in backend or distributed systems engineering.
• Proficiency in one or more backend languages (Node.js, Python, Java, Go, Ruby).
• Strong experience designing and building RESTful and/or GraphQL APIs.
• Deep understanding of APIs, webhooks, and data synchronization patterns.
• Experience with relational and/or NoSQL databases (PostgreSQL, MySQL, MongoDB) and caching systems (Redis).
• Familiarity with event-driven architectures and message queues (Kafka, RabbitMQ, etc.).
• Experience with cloud platforms (AWS, GCP, Azure) and CI/CD pipelines.
• Strong understanding of system performance, scalability, and reliability.
• Experience with Git and modern development workflows.
• Experience working with restaurant technology, retail systems, or delivery platforms.
• Familiarity with POS systems and menu structures (modifiers, pricing rules, ordering logic).
• Experience contributing to POS integration libraries or SDKs.
• Exposure to voice AI or conversational ordering systems.

Skills

Required

• Caching systems (Redis)
• Cloud platforms (AWS, GCP, Azure)
• CI/CD pipelines
• Git and modern development workflows

Preferred

• POS integration libraries or SDKs

Benefits

• The U.S. base salary range for this position is approximately $110K-$150K annually, plus equity and benefits. Compensation is determined by role, level, location, and individual experience. Presto's compensation philosophy rewards high performers and aligns incentives with long-term value creation.
• Benefits for U.S.-based employees include medical, dental, and vision insurance, a 401(k) program, and paid time off (PTO). Learn more at www.presto.com.