HR Manager — Field & Industrial Operations at HR Services Group in La Porte, Texas, United States

Job description

• Boots-on-the-ground HR leader wanted. If you thrive in a hard hat as easily as a conference room, speak Spanish and English fluently, and know what it takes to keep a field workforce site-ready, we want to talk.
• My client is hiring a hands-on, strategic HR Manager to power our growing industrial services operation. You'll be the trusted HR partner to Operations leadership — supporting day-to-day execution while shaping workforce strategy across multiple regions, customer sites, and remote project locations.
• Oversee hiring and compliance efforts to staff refineries, turnarounds, and craft labor sites — mobilizing crews fast, resolving issues in real time, and keeping us compliant with the alphabet soup of industry requirements (Safety Councils, DISA, DOT/PHMSA, NCCER, customer onboarding portals, and more). Support, develop and manage 3-5 employees in the HR Department.

Responsibilities

• What You'll Do
• Partner with Operations leadership on workforce planning, staffing, retention, and org changes.
• Mobilize crews fast for outages, turnarounds, and project-based staffing surges.
• Travel to jobsites for onboarding events, investigations, and employee meetings — you'll see the work, not just hear about it.
• Be the first call for field employees and managers on HR issues, conflict, and policy questions.
• Lead thorough, fair investigations into complaints, grievances, and disciplinary matters.
• Coach managers on engagement, accountability, and difficult conversations.
• Build training on harassment prevention, conflict management, and workplace behavior.
• Track and manage Safety Council credentials, drug testing programs, DISA, DOT/PHMSA, NCCER, and customer-specific onboarding requirements.
• Make sure every employee is fully compliant and site-ready before they mobilize — zero surprises at the gate.
• Oversee the coordination of compliance training and required certifications across the workforce. Assist with scheduling from time to time.
• Support employees through enrollment, life events, and benefit questions across medical, dental, vision, 401(k), disability, and life.
• Manage the open enrollment and renewal process.
• Manage FMLA, ADA accommodations, workers' comp, and return-to-work cases end-to-end.
• Partner with brokers and vendors to resolve issues quickly.
• Deliver HR support in Spanish and English — translations, investigations, training, and one-on-one conversations.

Requirements

• 10+ years of progressive HR experience with deep employee relations chops.
• Bilingual fluency in Spanish and English — REQUIRED, not nice-to-have.
• Direct experience supporting blue-collar, field-based workforces — refinery, construction, turnaround, or craft labor environments strongly preferred.
• Working knowledge of Safety Councils, DISA, DOT/PHMSA, NCCER, and contractor compliance platforms.
• Strong command of federal and state employment law and HR best practices.
• Cool head under pressure — you handle sensitive situations with discretion and integrity.
• Sharp problem-solving, sound judgment, and the credibility to influence at every level — from the field crew to the C-suite.
• Excellent communicator who's equally comfortable in a trailer office and a boardroom.

Skills

Required

• Bilingual fluency in Spanish and English
• Deep employee relations expertise
• Cool head under pressure
• Excellent communicator