Itinerary Customer Service Attendant at Triptastic Adventures in Naples, Florida, United States

Job description

• We are currently looking for candidates who succeed with assisting their clientele and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.
• This opportunity is for those who are precise with details, highly organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Responsibilities

• Assist clients with coordinating personalized service arrangements
• Research and compare available options to meet client preferences
• Confirm reservations and ensure accuracy of details
• Provide clear, professional communication via email and phone
• Support updates, modifications, and service-related inquiries
• Maintain accurate records and documentation
• Complete required training and participate in team communications

Requirements

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Strong written and verbal English communication skills
• Reliable internet connection and smartphone (computer is also strongly recommended)
• Must be at least 18 years old

Skills

Required

• Precise with details
• Highly organized
• Effective communication
• Collaborating with a distributed team

Benefits

• Fully remote capability
• Flexible scheduling
• Ongoing training
• Collaborative team environment