Customer Service Representative I at KLINGER GPI in Borger, TX, USA

Job description

• As a Customer Service Representative I, you’ll help customers get the right gasket and sealing solutions by providing accurate, timely support from first inquiry through order completion. This entry-level role is designed to help you launch your career by developing strong order-entry, quoting, and customer communication skills in an industrial environment.

Responsibilities

• - Prepare quotes, enter orders, and maintain records in Epicor P21 and related systems
• - Coordinate purchasing by creating vendor purchase orders and tracking fulfillment
• - Support customers and internal teams by resolving questions with a proactive, solution-focused approach
• - Process over-the-counter transactions, including accurate credit card payments

Requirements

• - High school diploma or equivalent
• - Strong written/verbal communication, organization, and attention to detail
• - Comfortable multitasking, meeting deadlines, and using Microsoft 365 and business software
• - Basic math/cashiering and accurate typing
• Apply today to grow with a supportive team and build a solid foundation in customer service and order entry.

Skills

Required

• Strong written/verbal communication
• Organization
• Attention to detail
• Multitasking
• Meeting deadlines
• Basic math/cashiering
• Accurate typing

Benefits

• - Medical, Dental, and Vision coverage (KLINGER GPI pays 100% of dental and vision premiums, and covers two of four available medical plans)
• - Dependent coverage support: 50% of eligible medical, dental, and vision premiums for dependents
• - Health Savings Account (HSA) and Flexible Spending Account (FSA)
• - HSA contributions: $37 per pay period for eligible high-deductible medical plans
• - 401(k) with employer match: 100% match on the first 3% contributed, plus 50% match on the next 2%
• - Company-paid life insurance: $15,000 policy at no cost to the employee
• - Paid Time Off (PTO)