Receptionist (USD) at Mindlance in Norfolk, VA

Job description

• 1. Proficiency in Office 365 tools: Teams, Word, Excel (basic), PowerPoint
• 2. 2 years of receptionist experience, general public in person as well as email/ phone skills.
• The Receptionist will serve as the first point of contact for clients, agents, and field management. This role requires a polished, professional individual who can manage front desk operations, provide exceptional customer service, and support general office functions.

Responsibilities

• Greet and assist clients, agents, and visitors in person and via phone/email
• Answer incoming calls and direct inquiries appropriately
• Book conference rooms and coordinate meeting logistics
• Assist with ad hoc administrative tasks to support the General Office
• Troubleshoot office issues (e.g., Wi-Fi, tech support coordination)
• Support event logistics: room setup, printing, catering, guest access

Requirements

• At least 2 years of receptionist experience
• Proficiency in Office 365 tools: Teams, Word, Excel (basic), PowerPoint
• Professional demeanor and proactive communication via Teams and in person
• Associate’s or Bachelor’s degree preferred (or equivalent experience)
• At least 2 years of receptionist experience
• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Comfortable working independently and proactively
• Fingerprinting required prior to start

Skills

Required

• Professional demeanor
• Proactive communication
• Strong interpersonal skills
• Microsoft Teams
• Microsoft Word
• Microsoft Excel (basic)
• Microsoft PowerPoint

Benefits

• Health insurance
• 401(k)
• Dental Insurance
• Vision Insurance
• Referral Program
• Travel Allowances