Landscape Maintenance Account Manager at Gothic Landscape in San Bernardino, CA

Job description

• Are you our next great LANDSCAPE MAINTENANCE ACCOUNT MANAGER? If you enjoy working outdoors in a fast-paced environment while providing quality and timely customer service to our clients and managing our production crews, we want you to apply today!
• *This position is located in San Bernardino, CA

Responsibilities

• Create strong relationships with our customers through communication and service, ensuring they receive quality, timely service on their projects
• Manage crew members as needed including: morning dispatch, performance management, addressing complaints, and planning, assigning or directing work load
• Provide proactive site quality reviews and communicate assessments internally and externally
• Network and earn referrals to help the branch achieve its new growth objectives
• Lead the branch in growing its base contracts in the targeted market segments and geographic locations
• Assist the branch team in achieving its overall objectives of quality, retention, growth and profitability
• Are you the right fit for this role?

Requirements

• 3 years+ of client & crew management experience within the commercial landscape industry with a proven track record of managing a large client portfolio is highly preferred
• 2 or 4-year college degree in a related field and/or, have a minimum of 2-3 years landscape/horticulture experience required to include training and managing multiple crew members/gardeners
• Hands on working knowledge and experience in commercial irrigation systems to include, Rainbird IQ controllers & Weathertrak systems.
• QAL is highly preferred
• Strong computer skills & highly proficient in MS Office programs to include: Excel, Word, PowerPoint & Email is required for proposals a customer presentations
• 3 years of strong customer service, sales and communication experience, or combined comparable experience
• Sound time management and organizational skills with a strong work ethic
• Strong interpersonal verbal & written skills are a must with the ability to write and present proposals and bids
• Experience in consultative sales to clients for additional services
• Spanish Bilingual is highly preferred to communicate effectively with crew members

Skills

Required

• Strong work ethic

Preferred

• QAL certification
• Spanish Bilingual

Benefits

• Healthcare benefit program & 401K match program
• 9 paid holidays per year with paid vacation & sick leave
• Company paid take home vehicle, fuel card, cell phone & laptop
• Fun and fast-paced working environment with a great work-life balance
• Paid training/certification and career advancement
• Gothic’s company culture fosters growth, inspires longevity and rewards mutual loyalty
• $80,000 - $90,000 per year (specific compensation may vary based on overall skills, experience and location)
• Annual Bonus potential (specific compensation may vary based on overall branch & individual performance)
• Here at Gothic Landscape, we believe that your success is our success. The only thing missing is YOU. Apply Today!