Customer Service Representative - State Farm Agent Team Member at State Farm Agent in CA-Daly City-94015
- Company: State Farm Agent
- Location: CA-Daly City-94015
- Posted: Sep 18, 2026
- Type: Full-time
- Salary: $40,000.00 - $48,000.00 per year
Overview
As a Customer Service Representative - State Farm Agent Team Member with Alan Naguit - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help pe…
Job description
- As a Customer Service Representative - State Farm Agent Team Member with Alan Naguit - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
- We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Responsibilities
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Requirements
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Skills
Required
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
Benefits
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Compensation: $40,000.00 - $48,000.00 per year
About State Farm Agent
I began my career with State Farm right out of college as a team member in 2009. After working hard, learning the business, and proving myself, I earned the opportunity to open my own agency in 2013. I became an agent because I truly believe in State Farm’s mission — to be there for people on their worst day and help them protect and pursue their dreams. Community involvement is important to me, and my team and I donate both time and resources to support local education. Inside the office, we’re committed to creating an environment where people can learn, grow, and build a profitable career. We also celebrate team achievements through a structured bonus program, recognizing the hard work and dedication that drives our success. Our office is located in Daly City. Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member. Additional languages spoken: Spanish and Tagalog